Careers Opportunities

• Ensure efficient product facings, displays, cleanliness and stock rotations on shelves
• Monitor consumption dates on perishable items and send feedback 2 months before expiry dates
• Monitor inventory levels and liaise with salespersons for outlets ordering of the company\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s products
• Follow up on product deliveries
• Maintain a good customer relationship
• Report feedback from customers and clients
• Visit point of sales on a regular basis
• Implement sales and marketing strategies to boost sales

Responsibilities  

• Carry out on trade visits as per route planning on a daily basis.
• Replenish and rotate stocks on shelves, display, till points any other related secondary locations on a FEFO (First-expiry-first-out) basis.
• Monitor consumption dates on perishable items and send prompt feedback as from 2 months before expiry / best before dates.
• Ensure that the merchandise is displayed appropriately with proper signage, price tags and favourable shelf placement. This includes special display setup, planogram execution, monitoring of facings.
• Seize opportunities for better shelving of our products with the consent of the client’s shelf / departmental representative.
• Monitoring inventory levels & record stock levels on the Salesforce Automation (SFA) App timeously.

Education/Competence

• Education: Form V/HSC, qualifications or any equivalent.
• Valid motor vehicle, driving license
• Ability to quickly identify a problem and opportunity
• Customer Oriented
• Promptly raise detected anomalies(non-conformities) to the Head of Department and respect safety and health, environment and quality.

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Manage stocks rotation and stock on hand through regular count
• Provide various face and body treatments to client
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Ensure all areas are clean and equipment is sterilized before use
• Ensure that the store always achieves a high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Make-up artistry, therapist and/or previous retail make up experience
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Responsibilities

• Liaise directly with clients within allocated portfolio to negotiate Listings, purchase orders, promotion and other related sales operations.
• Interact with Merchandising Team to ensure proper display executions as per commercial deals, brand guidelines and general merchandising standards.
• Interact with BU managers for Trade Intelligence and Marketing alignment.
• Interact with support departments to ensure appropriate process flows for smooth sales operations.
• Ensure collaboration and good communication within the team.
• Build up product knowledge on Grays portfolio.
• Meet monthly sales Targets on Strategic Brands and Game Changers.
• Review and enhance product listing to maximise stock pressure on Strategic Brands and Game Changers.
• Manage stock in hand.

Key Responsibilities:

Team Leadership & Strategic Oversight

• Lead and support the digital marketing team across web, CRM, social media, and paid media activities.
• Provide technical guidance to the team and encourage continuous learning and development.
• Coordinate cross-functional collaboration with internal stakeholders, creative teams, and suppliers.
• Oversee reporting, analysis, and optimizations across all digital campaigns.

Website & App Management

• Oversee the management of corporate and e-commerce websites (WordPress / WooCommerce or relevant CMS).
• Ensure high-performing landing pages are built and maintained for both mobile and desktop.
• Manage the Grays Mobile App, ensuring content is updated regularly and aligned with business priorities.
• Utilize HTML/CSS for minor web updates and technical improvements when necessary.

Campaign Planning & Execution

• Develop, plan, and supervise integrated social media and paid campaigns for various brands.
• Coordinate the creation and execution of newsletters, automated workflows, and CRM campaigns.
• Lead A/B testing initiatives and performance-driven campaign optimizations.
• Ensure consistent and impactful digital brand presence across platforms.

Loyalty Program Marketing

• Oversee the end-to-end marketing and communication of the Grays Club loyalty program.
• Coordinate messaging across digital channels to drive engagement, retention, and growth.

Innovation & Continuous Improvement

• Stay up to date with the latest trends in digital marketing, AI tools, and automation technologies.
• Propose and implement innovative solutions to enhance campaign effectiveness and user experience.
• Drive a culture of testing, learning, and optimization within the team.

Candidate Profile:

• Proven experience in a digital marketing leadership role.
• Strong knowledge of website and e-commerce CMS platforms (WordPress, WooCommerce).
• Experience managing mobile applications and digital ecosystems.
• Proficiency in CRM platforms and email marketing tools (e.g. Mailchimp, Brevo).
• Deep understanding of digital media buying (Google Ads, Meta Ads) and campaign analytics.
• Hands-on knowledge of HTML/CSS and digital best practices.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Key/Primary Responsibilities

Digital Content Strategy:

• Collaborate with teams to develop a digital content plan aligned with brand goals.
• Stay updated on industry trends to enhance the visual appeal and effectiveness of digital marketing efforts.
• Implement and manage digital campaigns, ensuring timely delivery and alignment with the content plan.

Content Creation:

• Use tools like Canva and Adobe Creative Suite to create compelling visuals for campaigns.
• Maintain a consistent and professional visual identity across all digital touchpoints.
• Craft engaging captions for social media and other digital channels.

Newsletter Creation:

• Develop and write engaging content for newsletters, including campaign highlights.
• Coordinate with teams to gather relevant information and updates for newsletters.

Stakeholder Management:

• Nurture strong relationships with suppliers and ensure close follow-up on outsourced tasks.

Reporting:

• Track and report key metrics and performance of content and engagement across digital platforms.

Stakeholders

• Nurture strong relationship with suppliers and close follow up of outsourced tasks

Reporting

• Track and report key metrics and performance of content and engagement across digital platforms

Qualification /Experience required

• Diploma/bachelor’s degree in communication/Marketing/Digital Marketing or at least 3 years’ experience in a similar position
• Good knowledge of Canva or Adobe Creative suite
• Mailchimp/Zoho or any relevant email marketing tool
• Website content management skills on WordPress or any other CMS
• Hootsuite
• Facebook Business Manager
• Project Management Software
• Google Analytics, Google Search Console and Google AdWords
• SEO Keyword Research
• Microsoft Office & Google Suite
• Strong creative writing and communication skills
• Knowledge of WooCommerce is recommended.

Personal Competences

• Attention to details.
• High level of energy and enthusiasm
• Good interpersonal skills and ability to work in a fast-paced environment.
• Strong interpersonal skills and a team player
• Customer focused.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Key Responsibilities:

Digital Strategy: Develop digital content plans, manage meta-ad campaigns, and support SEO, email, PPC, UX, and social media.

Budget Management: Monitor digital budgets and optimize campaign spend based on performance data.

Cross-Functional Collaboration: Align marketing strategies with business unit needs while ensuring brand consistency.

Content Creation: Design engaging visuals using Canva/Adobe tools; develop digital and print materials.

Community Management: Engage with audiences on social media, managing comments and messages.

Newsletter Creation: Write and coordinate newsletter content, highlighting campaign performance.

Key Competencies:

Industry Knowledge: Expertise in FMCG dynamics and brand management.

Digital Skills: Proficient in SEO/SEM, social media, content/email marketing, paid ads, influencer outreach.

Analytics: Skilled in Google Analytics, A/B testing, and data-driven optimization.

Consumer Insight: Strong grasp of consumer behavior, segmentation, and market trends.

Creativity: Capable of innovative thinking, strong copywriting, and visual content creation.

Technical: Experience with CMS, e-commerce platforms, and website management.

Project Management: Able to manage multi-channel campaigns, budgets, and timelines.

Adaptability: Quick to learn and adjust in a fast-changing digital landscape.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Key/Primary Responsibilities

1. Account Management

• Manage a portfolio of key clients with a focus on commercial deals and strategic account growth.
• Monitor sales performance, develop accurate forecasts, and drive planning initiatives to meet targets.
• Conduct cost-benefit analyses to ensure profitability.
• Develop sales strategies and merchandising standards to optimize in-store execution.
• Foster and enhance long-term relationships with clients to ensure satisfaction and loyalty.

1. People Management

• Lead and manage team members by aligning personal and corporate objectives.
• Set and monitor Key Performance Indicators (KPIs) to ensure team effectiveness.
• Foster a motivated and committed team culture through rewards, skill development, and conflict resolution.
• Conduct regular training and workshops to enhance work practices and team capabilities.

1. Development Avenues

• Collaborate with senior management on the formulation and implementation of strategies in related business areas.
• Lead and manage end-to-end projects aimed at enhancing operational efficiency and identifying new business opportunities.

Secondary Responsibilities

• Provide regular market activity reports and insights to senior management.
• Prepare and deliver quarterly and annual presentations on Modern Trade performance, including sales analytics, brand tracking, key account reviews, and cost-benefit assessments.

Qualification & Education Requirements

• A Diploma or Degree in Business Management, Marketing, or a related field is required.
• An MBA is highly desirable.
• Minimum of 10 years of experience in sales.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Responsibilities

• Design and deliver engaging product and sales training programs for client-facing staff (e.g., retailers, distributors, partner sales teams).
• Conduct in-person and virtual training sessions, workshops, and one-on-one coaching.
• Ensure a consistent and premium brand message across all channels.
• Partner with Sales, Marketing, and Product teams to stay current on product updates, market strategy, and training needs.
• Assess training effectiveness using metrics such as sales performance, engagement, and feedback
• Develop training materials including presentations, manuals, e-learning modules, and quick reference guides.
• Monitor market and competitor activity to ensure training remains relevant and competitive.
• Provide ongoing coaching to ensure client teams are confident and capable brand ambassadors.
• Support product launches with tailored training programs and tools.
• Regularly visit client sites or retail locations to observe, coach, and reinforce training.
• Makes sure that the Shopping Experience in store is performed according to Brands guidelines.
• Ensures that merchandising notes and planograms are respected in respective shops.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Education, or related field.
• 3+ years of experience in sales trainings, luxury cosmetics or channel development.
• Strong presentation, facilitation, and communication skills.
• Ability to build rapport and influence across varying organizational levels.
• Knowledge of adult learning principles and instructional design.
• Experience working with virtual training tools.
• Willingness to travel as needed (local and/or international).
• Experience in cosmetics, luxury retail, FMCG, or similar industries.
• Multilingual capabilities (french & english)

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals

Apply by the 25th September 2025  by email hrgrays@grays .mu or send your CV to HR Department Grays Inc Ltd, Beau Plan, Pamplemousses)

Key Responsibilities:

• Design and develop innovative packaging concepts for new and existing products.

• Create visual assets for campaigns, product launches, digital ads, social media, websites, email templates, and promotional materials.

• Produce 3D product renders and assist in editing and producing engaging video content.

• Collaborate closely with marketing, sales, and product development teams to bring concepts to life.

• Ensure consistent brand identity and messaging across all platforms.

• Manage multiple projects simultaneously in a fast-paced, high-pressure environment.

• Stay updated on design trends, tools, and best practices, contributing fresh and original ideas.

• Present design concepts to stakeholders, incorporate feedback, and maintain organized design files.

Key Skills & Competencies:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and 3D design tools.

• Strong creativity, attention to detail, and visual communication skills.

• Excellent time management, adaptability, and problem-solving abilities.

• Ability to work collaboratively with teams and communicate effectively with clients/stakeholders.

• Understanding of branding, consumer insights, and market trends.

Responsibilities

• Provide products substitutes for Wines & Spirits in case of Out of stock for diamond and gold ON TRADE clients
• Liaise with the client regarding Out-of-Stock products and substitutes to confirm changes
• Liaise with the shops / duty paid / bond / logistics / BU Managers for the estimate date of arrival of products
• Liaise with the sales representative regarding the outcome after discussion with client
• Re Processing the new products when needed to avoid internal mistakes
• Rectify wrong product codes / description at customers end when needed
• Manage quotas per client/per channel when needed

Education/Competence

• Minimum Diploma
• 2 years of experience in a client-facing role within the FMCG, Wines & Spirits, or Distribution industry.
• Proven experience in customer service, order management, or supply chain coordination
• Strong track record of liaising with internal departments (sales, logistics, BU managers) and external clients to resolve product and delivery issues.
• Excellent communication and client relationship management skills.
• Strong problem-solving and negotiation abilities.
• Attention to detail, especially with product codes and invoicing.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in MS Office.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Grays Distilling is currently looking for a dynamic Production Coordinator to oversee production floor for smooth operation and assist the storekeeper in daily tasks.

Key/Primary Responsibilities:

Assist storekeeper in:

• Daily alcohol transfers and deliveries, both local and export
• Prepare export documents
• Raw materials reception
• Keep close eye on raw stock level for ordering
• Time keeping with related entries on system

Production floor:

• Oversee operators to ensure smooth running of production, to avoid any production stoppage
• Cater for any replacement
• Forecast for any replacement
• Ensure that operators have daily tasks, according to work planning.

Secondary Responsibilities:

• Take ownership of the job when required.

Experience and Skills:

• Three years of experience in a similar environment
• Excellent writing and communication skills
• Excellent IT and presentation Skills
• Must be organised and logical, willing to adapt quickly to changing policies and procedures.
• Must be able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and suppliers and following verbal and written instructions.
• Ability to work on own initiative with minimum supervision
• Good prioritization skills
• Excellent leadership and communication skills
• Ability to work independently and as part of a team
• Strong commitment to safety and adherence to regulations

Qualification & Education Requirements:

• HSC
• Knowledge of the manufacturing processes, procedures, and machinery.
• 3 years’ experience in similar job would be an advantage.
• Computer literate

*Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Responsibilities:

• Perform accurate inventories and ensure timely reporting.
• Communicate and resolve stock differences within deadlines.
• Ensure proper documentation and approvals for discrepancies.
• Process stock transfers, adjustments, and missing/surplus items within set timelines.
• Clear pending transactions and assist with end-of-month closure.
• Maintain proper filing and support archive tasks.
• Notify Inventory Team Leader of any abnormalities.

Secondary Duties:

• Conduct regular spot checks.
• Assist with document filing, van-to-van updates, and damage stock destruction.
• Perform other related tasks as assigned by the Inventory Team Leader.

Qualifications & Experience:

• SC/HSC minimum.
• At least 2 years of relevant experience.

Personal Competencies:

• Proficiency with inventory management software.
• Basic computer skills, including Excel.
• Understanding of barcode scanning systems.
• Strong numerical accuracy and attention to detail.
• Ability to analyze reports and identify discrepancies.
• Good time management and organizational skills.
• Systematic approach to physical inventory counts.