Careers Opportunities

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Ensure that the store always achieves the high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Provide various face and body treatments to clients
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Suggest products that address client’s needs, demonstrating ways to use makeup items and providing product details like prices, ingredients and discounts
• Do stock reassortment of products stocks and merchandising
• Ensure all areas are clean and equipment is sterilized before use
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality
• Manage stocks rotation and stock on hand through regular count

• Ensure efficient product facings, displays, cleanliness and stock rotations on shelves
• Monitor consumption dates on perishable items and send feedback 2 months before expiry dates
• Monitor inventory levels and liaise with salespersons for outlets ordering of the company\'s products
• Follow up on product deliveries
• Maintain a good customer relationship
• Report feedback from customers and clients
• Visit point of sales on a regular basis
• Implement sales and marketing strategies to boost sales

Responsibilities  

• Carry out on trade visits as per route planning on a daily basis.
• Replenish and rotate stocks on shelves, display, till points any other related secondary locations on a FEFO (First-expiry-first-out) basis.
• Monitor consumption dates on perishable items and send prompt feedback as from 2 months before expiry / best before dates.
• Ensure that the merchandise is displayed appropriately with proper signage, price tags and favourable shelf placement. This includes special display setup, planogram execution, monitoring of facings.
• Seize opportunities for better shelving of our products with the consent of the client’s shelf / departmental representative.
• Monitoring inventory levels & record stock levels on the Salesforce Automation (SFA) App timeously.

Education/Competence

• Education: Form V/HSC, qualifications or any equivalent.
• Valid motor vehicle, driving license
• Ability to quickly identify a problem and opportunity
• Customer Oriented
• Promptly raise detected anomalies(non-conformities) to the Head of Department and respect safety and health, environment and quality.

Responsibilities

• Outbound Calling: Dialing existing and prospective customers to introduce products or services.
• Lead Generation: Identifying and qualifying existing and potential customers.
• Sales Presentations: Delivering compelling product presentations and addressing customer objections.
• Customer Relationship Building: Establishing and maintaining positive relationships with clients.
• Sales Target Achievement: Meeting or exceeding individual and team sales targets.
• CRM Data Management: Accurately recording customer interactions and information in a CRM system.
• Product Knowledge: Staying up-to-date on product features, benefits, and pricing.
• Continuous Learning: Participating in training and development programs to improve sales skills.

Education/Competence

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Persuasive and persuasive communication style.
• Ability to handle objections and close deals effectively.
• Goal-oriented and results-driven mindset.
• Proficiency in using a CRM system.
• Experience in tele sales or a related field is preferred

Key/Primary Responsibilities

• Responsible of security of the vehicle including labour, goods and money. (Amongst other use of lorry safety box, be accompanied when doing cash delivery to clients and cash deposit at Bank, and ensure that vehicle is locked…)
• Responsible of stock in vehicle, (including minimization of damages and ensuring goods are well stock in lorry…)
• Ensure products received from stores or returned to stores match the authorised documentation including proper cross verification in loading bay.
• Ensure documents (Invoices/Credit notes) are signed and returned to grays within 24h
• Responsible of collecting cash/cheques as per invoice delivered. (For cash sales no deliveries if client does not have cash or cheque).
• Transporting finished goods over land, to and from manufacturing plants, retail and distribution centers.
• Regular checks before departure to be updated in drivers check list: responsible for inspecting the vehicles for mechanical items or issues relating to safe operation.
• Responsible for the house keeping (cleaning) of the vehicle
• Stack boxes in an upright manner to ensure safety during transport.
• Store lorry cleaning and maintenance equipment and tools in a safe place.
• Make-certain that all paperwork accompanying goods is complete.
• Map best possible routes prior to setting out.
• Monitor road, traffic and weather conditions and take alternate routes where required.
• Deliver goods to their destinations and take customers’ signatures and name on Invoices.
• Of ensuring the vehicle at all time has his official papers in order (fitness, insurance, “papier condition” …). Driver must advise 15 days before expiration date & liaise with superiors to make sure that everything is completed before date.
• updating the driver’s logbook to note time of departure, name of each client where stop with time of arrival & departure, time of return at grays, eventual time of re-exit to drop team with time in & out.
• Of advising Distribution Officer in case of unauthorized change in planned route, of abnormal stop or activities.

Qualification & Education Requirements

• A valid Goods Vehicle driving license is required
• Minimum School Certificate
• Good verbal communication skills
• Can work extended hours during peak season
• Can read English & French

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Manage stocks rotation and stock on hand through regular count
• Provide various face and body treatments to client
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Ensure all areas are clean and equipment is sterilized before use
• Ensure that the store always achieves a high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Make-up artistry, therapist and/or previous retail make up experience
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality

Key/Primary Responsibilities:

• Filling of Containers and Tanks when required.
• Ensure completion of all tasks related to maintenance daily.
• High pressure cleaning of factory daily.

Secondary Responsibilities:

• Perform other maintenance tasks assigned by supervisors during shutdown.
• Replacement on shift operation as and when required.
• Other related duties as and when required by the operations managers.

Qualification & Education Requirements:

• All physical capacity
• Adequate communication skills
• Good level of attention to detail
• Understand French, English & fluent in creole
• Proactive and Collaborative attitude
• Flexibility to work odd hours and on rotating 24 hour shift system.

Responsibilities

• Liaise directly with clients within allocated portfolio to negotiate Listings, purchase orders, promotion and other related sales operations.
• Interact with Merchandising Team to ensure proper display executions as per commercial deals, brand guidelines and general merchandising standards.
• Interact with BU managers for Trade Intelligence and Marketing alignment.
• Interact with support departments to ensure appropriate process flows for smooth sales operations.
• Ensure collaboration and good communication within the team.
• Build up product knowledge on Grays portfolio.
• Meet monthly sales Targets on Strategic Brands and Game Changers.
• Review and enhance product listing to maximise stock pressure on Strategic Brands and Game Changers.

Key/Primary Responsibilities 

Digital Content Strategy:

• Collaborate with teams to develop a digital content plan aligned with brand goals.
• Stay updated on industry trends to enhance the visual appeal and effectiveness of digital marketing efforts.
• Implement and manage digital campaigns, ensuring timely delivery and alignment with the content plan.

Content Creation:

• Use tools like Canva and Adobe Creative Suite to create compelling visuals for campaigns.
• Maintain a consistent and professional visual identity across all digital touchpoints.
• Craft engaging captions for social media and other digital channels.

Newsletter Creation:

• Develop and write engaging content for newsletters, including campaign highlights.
• Coordinate with teams to gather relevant information and updates for newsletters.
• Stakeholder Management:
• Nurture strong relationships with suppliers and ensure close follow-up on outsourced tasks

Reporting:

• Track and report key metrics and performance of content and engagement across digital platforms.

Stakeholders

• Nurture strong relationship with suppliers and close follow up of outsourced tasks

Reporting

• Track and report key metrics and performance of content and engagement across

Qualification /Experience required

• Diploma/bachelor’s degree in communication/Marketing/Digital Marketing or at least 3 years’ experience in a similar position
• Good knowledge of Canva or Adobe Creative suite
• Mailchimp/Zoho or any relevant email marketing tool
• Website content management skills on WordPress or any other CMS
• Hootsuite
• Facebook Business Manager
• Project Management Software
• Google Analytics, Google Search Console and Google AdWords
• SEO Keyword Research
• Microsoft Office & Google Suite
• Strong creative writing and communication skills
• Knowledge of WooCommerce is recommended.