Careers Opportunities

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Manage stocks rotation and stock on hand through regular count
• Provide various face and body treatments to client
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Ensure all areas are clean and equipment is sterilized before use
• Ensure that the store always achieves a high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Make-up artistry, therapist and/or previous retail make up experience
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

We’re looking for a dynamic and results-driven Sales Channel Manager – Proximity Trade to manage and grow our client portfolio within this sector.

Key Responsibilities

• Account Management: Develop and maintain strong client relationships, negotiate commercial deals, drive sales growth, and ensure effective sales planning and forecasting.
• People Leadership: Set team objectives, monitor performance, motivate and coach team members, manage conflicts, and organise training sessions to enhance skills and performance.
• Business Development: Design and implement strategies to boost sales, brand visibility, and profitability while identifying new growth opportunities and managing projects end-to-end.
• Field & Trade Activities: Spend time on the field to monitor performance, engage with key clients, supervise sales teams, and ensure alignment between sales and marketing strategies.

Education and Experience Requirements

• Bachelor degree in business administration / equivalent qualification
• > 5 years experience in sales
• At least 3 years within the FMCG industry
• Proficient in Word, Excel, and Power Point

Personal Competences

• Demonstrate a high degree of professionalism and Leadership
• Portray Agility and adaptability to changes
• Ability to maintain good work relationship.
• Enjoy working in a team.
• Ability to draw objective and clear decisions.
• Adopt a business-oriented and entrepreneurship mindset.

If you’re passionate about sales excellence, team leadership, and driving business growth, we’d love to hear from you!

*Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Responsibilities

• Identify and secure new export opportunities for rum and other Grays brands in targeted markets.
• Develop and execute market entry strategies for new countries and regions.
• Manage the full sales cycle from prospecting to closing, including pricing, contract negotiation, and post-sales support.
• Close Management of stock inventory.
• Maintain and grow relationships with new distributors, importers, and B2B clients.
• Conduct regular international visits on emerging markets to clients, trade shows, and market tours to strengthen partnerships and assess market conditions.
• Monitor competitor activity and pricing in international markets to ensure competitiveness.
• Manage customers orders from PO to delivery and ensure of a smooth process till payment in bank.
• Coordinate closely with logistics, finance, and production teams to ensure timely delivery and fulfilment of export orders.
• Work with marketing to develop country-specific promotional strategies and campaigns.
• Ensure compliance with international trade regulations and documentation for each market.
• Prepare regular sales forecasts and performance reports by market.
• Provide feedback and insights for annual sales planning and budgeting.
• Contribute to the global brand strategy with market intelligence and on-the-ground insights.

Education and Experience Requirements

• 5+ years of international commercial experience in the spirits, wine, or FMCG industry with a focus on exports.
• Able to work independently as well as within a team.
• Bachelor’s degree in Business, International Trade, Marketing, or related field.
• Strong network of distributors or agents in the spirits category is a plus.
• Proven track record in developing new markets and growing export sales.

Personal Competences

• Strong communication, negotiation, and interpersonal skills.
• Commercially driven with an entrepreneurial mindset.
• Highly organized, self-motivated, and proactive.
• Strategic thinker with a solution-oriented approach.
• Quick to identify opportunities and make sound decisions.
• Dynamic, positive, and professional attitude.
• Accountable, adaptable, and versatile.
• Able to prioritize, delegate, and manage multiple tasks effectively.
• Willingness to travel internationally.

Others

• Strong collaboration with Supply Chain, Finance Team, Distillery

*Terra Group is an equal opportunity employer, commited to diversity and inclusion for all individuals.

Short Description:  To actively promote and sell 20/Vin products by delivering outstanding customer service in alignment with Grays\\\' established standards and procedures.
Recruit for 20/vin Bagatelle , 20/vin La Croisette & 20/vin Floreal

Key/Primary Responsibilities

• Actively promote and sell wines and spirits while delivering excellent customer service, adhering to 20/Vin’s established standards.
• Serve as a Brand Ambassador by embracing monthly themes, showcasing in-depth product knowledge, and fostering strong client relationships.
• Assist customers in selecting products best suited to their preferences and needs.
• Continuously enhance product knowledge through self-learning and participation in training sessions.
• Consistently meet monthly sales forecasts, focusing on increasing the average basket size and sales of high-margin products.
• Perform inventory checks, cycle counts, and manage stock rotation and replenishment efficiently.
• Verify incoming requisitions by unpacking and checking quantities against delivery notes.
• Support daily store operations by following established policies and procedures.
• Take responsibility for opening and closing the shop during assigned shifts.
• Maintain a clean, tidy retail space and ensure the upkeep of outdoor areas, if applicable.
• Report on competitors\\\\\\\\\\\\\\\' activities and suggest new sales opportunities to the Head of Retail.
• Accurately handle financial transactions, ensuring compliance with bank deposit and remittance protocols.
• Effectively communicate promotions and new product to clients.
• Introduce and explain loyalty programs to every new client.
• Update the client database and ensure proper record-keeping in line with data protection protocols.
• Safeguard internal information and ensure the confidentiality of brand performance details.
• Administer daily shop operations, including stock logs, invoices, and inventory transactions.
• Report maintenance or security issues to the Shop Supervisor promptly.

Education and Competences

• Minimum 2 years’ experience in Sales of Wine and Spirits products.
• Willingness and flexibility to work in shifts.
• Passion for customer service, sales, and product knowledge.
• High School Certificate (HSC) required; Diploma in Marketing or Sales would be an advantage.
• Fluent in English, French and Creole.
• Intermediate skills in Microsoft Office.
• Maintain a neat and professional appearance in compliance with the company’s grooming and uniform guidelines.
• Exhibit a positive, professional, and energetic attitude.
• Demonstrate a commitment to continuous learning and personal growth.
• Display agility in handling diverse tasks and unexpected situations.
• Take ownership of responsibilities and maintain a results-oriented mindset.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals

Short Description:  The Shop Supervisor has the authority of supervising, directing, and motivating a team consisting of an Assistant Shop Supervisor and Sales Representatives by promoting their professional and personal development for any shop in the North.

Key & Primary Responsibilities

• Oversee daily shop operations in compliance with company policies and procedures.
• Responsible for the opening and closing of the shop at designated times, ensuring the team follows operational instructions.
• Ensure stock levels are regularly reviewed and maintained, supervise stock replenishment, product rotation and manage overstock of products.
• Manage inventories and daily cycle counts to maintain accurate stock records.
• Identify and report any shop maintenance and security issues to the Head of Retail and provide solutions when possible.
• Supervise, train, and motivate the team, focusing on enhancing their product knowledge, and delegate tasks efficiently.
• Maintain cleanliness throughout the shop, including displays, counters, and storage areas, as well as overseeing outdoor maintenance (if applicable).
• Actively promote and sell 20/Vin products while delivering excellent customer service in line with established standards.
• Achieve sales forecast, increase average basket and focus on high margin products.
• Retain existing clients through the Grays Club Loyalty Program, ensuring it is properly explained to both new and returning customers.
• Communicate shop objectives such as sales targets, gross profit, client retention, and new client recruitment to the team.
• Respect and ensure compliance with the planogram policy.
• Organise and actively participate in themed months, wine tasting events, and other promotional activities within the shop.
• Conduct tasting sessions to educate customers about products, boosting knowledge and sales.
• Address and resolve complaints efficiently, escalating to the Head of Retail when necessary.
• Develop and optimise monthly team rosters.
• Ensure accurate cash handling and compliance with bank deposit procedures.
• Ensure team’s compliance to the Leaves procedures on the SESS Portal
• Maintain accurate and up-to-date customer data on system.

 Education and Competences

• Minimum 2 years’ experience in Sales of Wine and Spirits products.
• Minimum of 2 years’ experience in team management within a retail setting.
• Willingness and flexibility to work in shifts.
• Passion for customer service, sales, and product knowledge.
• High School Certificate (HSC) required; Diploma in Marketing or Sales would be an advantage.
• Fluent in English, French and Creole.
• Intermediate skills in Microsoft Office.
• Act as a brand ambassador, embodying the company’s values and passion for its products.
• Dynamic, service-minded, organised and strong team player.
• Exhibit a positive, professional, and energetic attitude.
• Demonstrate aaccountability, versatility, and adaptability.
• Possess excellent interpersonal skills and the ability to prioritise, organise and delegate tasks effectively.
• Inspire and lead the team with a commercial mindset and enthusiasm for challenges.

 Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals

Key Responsibilities

General Organization

• Ensure procedures are available, updated, and respected.
• Ensure job descriptions are available, signed, and regularly reviewed.
• Define, manage, and communicate KPIs.
• Maintain accurate records and prepare reports as required by management.
• Participate in the development of new departmental projects.
• Act as backup for the Distribution Planner.
• Prepare the daily Feuille de Route.

Delivery Management

• Manage fleet operations, including maintenance, servicing of lorries and forklifts, and Fleeti follow-up.
• Minimize distribution costs and overtime.
• Optimize routes and monitor activities using GPS.
• Ensure proper presentation and discipline of the Distribution team.
• Conduct regular spot checks in loading bays and vehicles.
• Prepare daily, monthly, and annual delivery reports.
• Monitor and manage distribution attendance.

Fleet Management

• Ensure all vehicles are in good running condition.
• Follow up on servicing, fitness, and repairs of fleet vehicles.
• Ensure cleanliness and proper maintenance of vehicles.
• Minimize repair costs.
• Manage replacement and disposal of fleet vehicles.

Education and Experience Requirements

• Minimum HSC qualification.
• Good communication skills.
• Ability to understand French and fluent in Creole.
• Proactive, collaborative, and detail-oriented.

Key / Primary Responsibilities

Support Efficient Warehouse Operations

• Provide administrative and clerical support to ensure smooth day-to-day warehouse operations, including data entry, inventory tracking, scheduling, and document management.

Maintain Accurate Records

• Ensure all inventory, shipment, receiving, and operational records are updated accurately and on time, in compliance with company policies and procedures.

Enhance Communication

• Act as a liaison between warehouse teams, management, and other departments to facilitate clear communication and timely resolution of operational issues.

Optimize Workflow

• Assist in streamlining administrative processes and identifying improvement opportunities to enhance productivity and operational efficiency.

Coordinate Logistics Support

• Support logistics activities by coordinating inbound and outbound shipments and preparing all required documentation.

Foster a Safe and Organized Environment

• Contribute to a clean, safe, and well-organized working environment by adhering to and promoting company safety standards and best practices.

Education, Experience & Skills Required

• HSC qualification with a minimum of 3 years’ experience in Warehouse or Operations Administration.
• High attention to detail with strong analytical skills.
• Fully computer literate in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Humble, trustworthy, reliable, and positive attitude with a strong team spirit.

Key Responsibilities

Vehicle & Delivery Management

• Ensure the security of the vehicle, goods, cash, and passengers at all times.
• Deliver and return goods according to instructions and documentation.
• Verify that products received or returned match authorized documentation, including cross-verification in loading bays.
• Collect cash/cheques as per invoices and ensure same-day deposits; amounts above Rs 50,000 must be deposited directly in the bank immediately.
• Ensure all invoices and credit notes are signed and returned to Grays within 24 hours.
• Optimize routes, minimize overtime, and help respect target departure times.
• Transport finished goods safely between manufacturing plants, retail, and distribution centers.
• Inspect vehicles regularly for mechanical issues and safe operation.
• Ensure proper housekeeping, loading, and securing of goods in the vehicle.
• Maintain a driver’s logbook, noting departure/arrival times, client stops, and any abnormalities.

Vehicle Responsibility

• Ensure proper maintenance, servicing, and cleanliness of the vehicle.
• Keep all official vehicle documents up to date (fitness, insurance, etc.) and liaise with superiors for renewals.
• Permit only authorized personnel to drive or ride in the vehicle.
• Park the vehicle safely at night according to company rules and hand over keys to security.
• Immediately report any accidents, breakdowns, or irregularities to management.

Environment, Health & Safety

• Adhere to Environmental, Health, Safety, and regulatory requirements.
• Comply with company QSE procedures and promptly report any safety, quality, or environmental anomalies.

Qualifications & Requirements

• Valid Goods Vehicle driving license.
• Minimum School Certificate.
• Good verbal communication skills in English, French, and Creole.
• Proactive, meticulous, and detail-oriented.
• Excellent eyesight and awareness of Health & Safety hazards.
• Ability to work extended hours during peak season.

Experience

• Minimum of 3 years’ experience as a Goods Vehicle Driver.

Key Responsibilities

Primary Duties

• ·       Keep work areas clean, neat, and well-organized.
• ·       Assist the Storekeeper in checking available space and clearing areas before container arrivals.
• ·       Arrange and confirm forklift availability prior to loading/unloading activities.
• ·       Support the Storekeeper in receiving stock and verifying documentation.
• ·       Follow up on stock updates once discrepancies are reported.
• ·       Maintain proper records and photos in the non-conform database for root cause analysis.
• ·       Process store-to-van and van-to-store transfers.
• ·       Assist in verifying orders with relevant documents.
• ·       Communicate loading bay assignments to the team according to distribution planning.
• ·       Ensure pallets are transferred to the correct loading bays.
• ·       Regularly re-order para-pharmaceutical products (minimum twice a month).
• ·       Perform checks to identify any non-compliance with store procedures.
• ·       Follow up on non-conformities and ensure corrective actions are completed on time.
• ·       Assist with daily cycle counts, periodic counts, and inventory management.
• ·       Process picking releases, shipping of orders, and advise in the absence of the store clerk.
• ·       Provide excellent customer service to clients collecting orders at Grays Pharmacy.

Secondary Responsibilities

• ·       Back up co-workers when necessary.
• ·       Perform regular checks of fire extinguishers.
• ·       Advise on potential risks and gains for Grays.
• ·       Be prepared to work odd hours and Saturdays.

Key / Primary Responsibilities:

• Assist Delivery Officer / Delivery Driver during deliveries.
• Load goods from the warehouse and unload at clients’ locations.
• Support the driver while reversing and handle minor mechanical issues that occur on the road.
• Sort and collect empties and crates at clients’ premises.
• Always wear a fluorescent vest when working at night.
• Ensure cleanliness and proper maintenance of vehicles.
• Ensure all goods are properly stacked to avoid damage during transit.
• Handle products with care during loading, unloading, and delivery.

Qualification & Education Requirements:

• Minimum Form 5 qualification or equivalent.
• Flexible to work on public holidays and odd hours.
• Ability to work effectively in a team.
• Good verbal communication skills and professional grooming.
• Willingness to work extended hours during peak seasons.
• Proactive attitude

Responsibilities :

• Carry out on trade visits as per route planning on a daily basis.
• Replenish and rotate stocks on shelves, display, till points any other related secondary locations on a FEFO (First-expiry-first-out) basis.
• Monitor consumption dates on perishable items and send prompt feedback as from 2 months before expiry / best before dates.
• Ensure that the merchandise is displayed appropriately with proper signage, price tags and favourable shelf placement. This includes special display setup, planogram execution, monitoring of facings.
• Seize opportunities for better shelving of our products with the consent of the client’s shelf / departmental representative.
• Monitoring inventory levels & record stock levels on the Salesforce Automation (SFA) App timeously. 

Key/Primary Responsibilities

1. Brand Activation & Implementation

• Support the implementation of brand plans and campaigns, ensuring all activities are executed according to the approved strategy and timelines and that budgets are monitored.
• Assist in the delivery of trade promotions, in-store activations, and POS programs across outlets.
• Ensure brand toolkits and marketing materials are correctly applied in the market.
• Track execution performance and report gaps or deviations to the BU Manager for corrective action.
• Spend time in the trade to support on-ground execution and strengthen brand presence.

2. Event Management & Support

• Prepare and submit regular reports on brand execution, trade visits, event outcomes, and campaign performance.
• Maintain accurate records of trade activations, POS materials, event attendance, and relevant insights.
• Support the Brand Manager with monthly or quarterly performance dashboards.

3.  Reporting & Documentation

• Prepare and submit regular reports on sales and stock figures, brand execution, trade visits, event outcomes, campaign performance and any other reports requested.
• Maintain accurate records of trade activations, POS materials and any relevant insights