Careers Opportunities

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Ensure that the store always achieves the high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Provide various face and body treatments to clients
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Suggest products that address client’s needs, demonstrating ways to use makeup items and providing product details like prices, ingredients and discounts
• Do stock reassortment of products stocks and merchandising
• Ensure all areas are clean and equipment is sterilized before use
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality
• Manage stocks rotation and stock on hand through regular count

• Ensure efficient product facings, displays, cleanliness and stock rotations on shelves
• Monitor consumption dates on perishable items and send feedback 2 months before expiry dates
• Monitor inventory levels and liaise with salespersons for outlets ordering of the company\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s products
• Follow up on product deliveries
• Maintain a good customer relationship
• Report feedback from customers and clients
• Visit point of sales on a regular basis
• Implement sales and marketing strategies to boost sales

Responsibilities  

• Update requisition follow up on SharePoint
• Work on new requisition using stock movement as per FIFO
• Follow up of packing list and import 70 bill of entry
• Receiving of Pos of containers received & updating stock movement after physical verification
• Record discrepancies on missing and damage 2023 & 2024 file
• Receiving of bulk wines , ensuring transfer of stock is done after ullage sheet is received
• Follow up of warehousing bill of entry 70, bill of entry 47 of locally bottled
• Follow up of embassy or Duty free or export orders involving bond products
• Ensure delivery notes are received from Duty Paid storekeepers for filing
• Filing of inventory sheets carried out by bond storekeeper & helpers
• Printing barcodes when needed by bond and Duty Paid storekeepers

Education/Competence

• Experience in the field of customs
• Education: Form V, qualifications or any equivalent.
• Organization skills
• Ability to work as part of a team & under pressure
• Computer literate: Excel, word, outlook.

Responsibilities

• Formulate fruitful business development strategies to ensure long-term success.
• Set standards and objectives for different stores.
• Optimize and oversee operations to ensure efficiency.
• Lead and coach a team of store supervisors and beauty advisors towards effective collaboration and attainment of goals.
• Analyse sales and revenue reports and make forecasts.
• Monitor stock levels and purchases and ensure they stay within budget.
• Evaluate performance using key metrics and address issues to improve it.
• Undertake sound financial management to ensure stores are profitable and stay within budget.
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
• Deal with international suppliers and plan marketing and in-store promotional events or displays.
• Keep abreast of market trends to determine the need for improvements in the store.
• Ensure compliance with company’s policies and operational guidelines.
• Ensure the store fulfils all legal health and safety guidelines.
• Deal with problems by providing creative and practical solutions.
• Deal with complaints from customers to maintain the store’s reputation.

Requirements and skills

• Proven experience as retail supervisor or similar role.
• Knowledge of performance evaluation metrics and principles.
• Sound understanding of optimization of store operations and standards for success.
• Working knowledge of ERP software.
• Exceptional communication and interpersonal abilities.
• Excellent organizational and leadership abilities.
• Strong business acumen with a strategic orientation.
• Excellent problem-solving abilities.
• Knowledge of retail management best practices.
• Commercial awareness.
• Analytical mind and familiarity with data analysis principles.
• BSc/BA in business administration, retail management or similar field.

Responsibilities

Key/Primary Responsibilities

Develop the brand strategy and brand toolkit elements

•       Ensure all brand positioning and development elements are developed to be aligned to the brand strategy in collaboration with the Marketing manager (both Wine & 20/vin)

•       Work with BU Manager & Assistant Manager, Retail 20/Vin Operations to Ensure Overall Brand Health targets achieved, (Volume, Value & GI)

•       Develops Integrated Brand plans

•       Collects information and work with market research agencies to inform brand plans

•       Control marketing spend,

Deliver relevant creative assets and executes in market

• Develop and deliver marketing activities that contribute to the achievement of the desired consumer experience

•       Review brand performance with wine BU Manger and provide inputs on actions required to address brand performance

•       Develop and implement integrated marketing communications campaigns using both physical and digital tools

•       Develop the brand toolkits for Grays Wine brands that are relevant to the consumer

•       Review BU’s Monthly performance trackers with prioritised and aligned corrective actions in place

•       Drive execution of brand plan within agreed guardrails for the brand

•       Manage specific brand projects from concept to execution (end to end)

•       Assertive in ensuring procurement commitments are met and proactively follows up to ensure OTIF delivery

• Ensuring that the day-to-day operations of the department are effectively and efficiently coordinated and implemented and conducted within the framework agreed to by the strategy and the board.
• Control the marketing spend per brand according to budget.
• Report on marketing activities
• Maintain competitor monitoring / business intelligence
• Spend a minimum of 3 days per month Days in the trade

Innovation

• Participate in reviews of marketing activities using measurement data and analytics to identify improvements
• Deliver innovative thinking on product, communication and engagement solutions
• Assist NPD Colleagues with culling BOM creation etc when needed

Customer & Stakeholder Relationship Results

• Develop a strong network of internal stakeholders to drive brand performance (trade marketing, sales, BU manager, supply chain, procurement)
• Collaboratively develop the brand strategies with inputs from key stakeholders, and provides subsequent input into development of brand plans and relevant support for their execution
• Use influencing skills to ensure that the quarterly plans close all short-term tactical response gaps required on the brand
• Maintain and share with colleagues as appropriate, personal knowledge of all relevant product knowledge and procedures; tariffs and duties; licenses and restrictions.

Responsibilities  

Education/Competence

• Responsible to compile and develop various sales analysis\' reports and dashboards for key people of tthe commercial and Sles Business Units (BU)
• Monitors monthly follow-up with Sales Representatives on submission of debtor\'s reports
• Responsible to work with the Account department for the payments and settlements of client\'s accounts
• verifies and maintaons accurately all sales and marketing costs incurred by Business Unit. (BU)
• Assists to draft and solidify agreements, business contracts and other legal documents as and when required
• identifies opportunities for continous process improvements and purpose innovative solutions
• Ensures that documents are drafted and reviewwed consistently up to Gray\'s Standard in a timely manner
• Assist the BU Manager in daily operations for the proper ruling and running of the business unit.
• Good knowledge of Excel