Careers Opportunities

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Manage stocks rotation and stock on hand through regular count
• Provide various face and body treatments to client
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Ensure all areas are clean and equipment is sterilized before use
• Ensure that the store always achieves a high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Make-up artistry, therapist and/or previous retail make up experience
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Responsibilities

• Identify and secure new export opportunities for rum and other Grays brands in targeted markets.
• Develop and execute market entry strategies for new countries and regions.
• Manage the full sales cycle from prospecting to closing, including pricing, contract negotiation, and post-sales support.
• Close Management of stock inventory.
• Maintain and grow relationships with new distributors, importers, and B2B clients.
• Conduct regular international visits on emerging markets to clients, trade shows, and market tours to strengthen partnerships and assess market conditions.
• Monitor competitor activity and pricing in international markets to ensure competitiveness.
• Manage customers orders from PO to delivery and ensure of a smooth process till payment in bank.
• Coordinate closely with logistics, finance, and production teams to ensure timely delivery and fulfilment of export orders.
• Work with marketing to develop country-specific promotional strategies and campaigns.
• Ensure compliance with international trade regulations and documentation for each market.
• Prepare regular sales forecasts and performance reports by market.
• Provide feedback and insights for annual sales planning and budgeting.
• Contribute to the global brand strategy with market intelligence and on-the-ground insights.

Education and Experience Requirements

• 5+ years of international commercial experience in the spirits, wine, or FMCG industry with a focus on exports.
• Able to work independently as well as within a team.
• Bachelor’s degree in Business, International Trade, Marketing, or related field.
• Strong network of distributors or agents in the spirits category is a plus.
• Proven track record in developing new markets and growing export sales.

Personal Competences

• Strong communication, negotiation, and interpersonal skills.
• Commercially driven with an entrepreneurial mindset.
• Highly organized, self-motivated, and proactive.
• Strategic thinker with a solution-oriented approach.
• Quick to identify opportunities and make sound decisions.
• Dynamic, positive, and professional attitude.
• Accountable, adaptable, and versatile.
• Able to prioritize, delegate, and manage multiple tasks effectively.
• Willingness to travel internationally.

Others

• Strong collaboration with Supply Chain, Finance Team, Distillery

*Terra Group is an equal opportunity employer, commited to diversity and inclusion for all individuals.

Key Responsibilities

Vehicle & Delivery Management

• Ensure the security of the vehicle, goods, cash, and passengers at all times.
• Deliver and return goods according to instructions and documentation.
• Verify that products received or returned match authorized documentation, including cross-verification in loading bays.
• Collect cash/cheques as per invoices and ensure same-day deposits; amounts above Rs 50,000 must be deposited directly in the bank immediately.
• Ensure all invoices and credit notes are signed and returned to Grays within 24 hours.
• Optimize routes, minimize overtime, and help respect target departure times.
• Transport finished goods safely between manufacturing plants, retail, and distribution centers.
• Inspect vehicles regularly for mechanical issues and safe operation.
• Ensure proper housekeeping, loading, and securing of goods in the vehicle.
• Maintain a driver’s logbook, noting departure/arrival times, client stops, and any abnormalities.

Vehicle Responsibility

• Ensure proper maintenance, servicing, and cleanliness of the vehicle.
• Keep all official vehicle documents up to date (fitness, insurance, etc.) and liaise with superiors for renewals.
• Permit only authorized personnel to drive or ride in the vehicle.
• Park the vehicle safely at night according to company rules and hand over keys to security.
• Immediately report any accidents, breakdowns, or irregularities to management.

Environment, Health & Safety

• Adhere to Environmental, Health, Safety, and regulatory requirements.
• Comply with company QSE procedures and promptly report any safety, quality, or environmental anomalies.

Qualifications & Requirements

• Valid Goods Vehicle driving license.
• Minimum School Certificate.
• Good verbal communication skills in English, French, and Creole.
• Proactive, meticulous, and detail-oriented.
• Excellent eyesight and awareness of Health & Safety hazards.
• Ability to work extended hours during peak season.

Experience

• Minimum of 3 years’ experience as a Goods Vehicle Driver.

Key/Primary Responsibilities:

Enterprise Transformation & Strategy

• Define and execute the company’s transformation roadmap, integrating business, digital, and technology priorities. Implementation of a 3-year digitalisation roadmap (WMS Warehouse Management System implementation, PLM – Product Lifecycle Management, SALES CRM, Manufacturing Module, AI coded tooling)
• Translate corporate strategy into transformation initiatives supported by enabling technologies and data-driven insights.
• Identify and prioritise high-impact transformation opportunities, including automation, AI, process redesign, and new digital capabilities.
• Ensure transformation initiatives deliver measurable business value and sustainable change.
• Act as a catalyst for change, embedding a continuous improvement and performance-driven culture across the organisation.
• Infuse and implement a Data Driven Strategy.
• Ideally can still jump on code & implementation and drive project forward if need be.

IT, Digital & Systems Transformation

• Lead the organisation’s IT and digital landscape to ensure alignment with business and transformation objectives including:
  • -Define and execute the IT and digital transformation roadmap.
  • -Ensure effective governance of core systems (ERP, WMS, HRIS, Finance systems, BI tools, etc.).
  • -Drive system optimisation, integration, and scalability.
• Manage major IT-enabled transformation projects, ensuring delivery on scope, budget, timeline, and benefits.
• Promote strong IT governance, cybersecurity awareness, data integrity, and system resilience.

Data, Analytics & Artificial Intelligence

• Accelerate AI integration and implementation across the company.
• Lead the development of a data-driven organisation by strengthening analytics, reporting, and performance dashboards.
• Promote the use of AI and automation solutions to:
  • -Improve operational efficiency and productivity.
  • -Enhance forecasting, planning, and decision-making.
  • -Optimise supply chain, operations, maintenance, and commercial performance.
• Identify and sponsor AI use cases aligned with business priorities while ensuring ethical, secure, and responsible AI adoption.
• Collaborate with IT, Finance, and business teams to improve data quality, data governance, and data accessibility.

Process Optimisation & Automation

• Lead end-to-end process reviews across functions to identify opportunities for simplification, standardisation, and automation.
• Implement digital workflows, RPA (Robotic Process Automation), and system-driven controls to reduce manual work and errors.
• Ensure process changes are embedded into systems and supported by clear ownership and KPIs.

Change Management & Digital Adoption

• Drive change management for all transformation and IT-enabled initiatives to ensure adoption and behavioural change.
• Work with HR and leadership teams to:
  • -Build digital and analytical capabilities across the organisation.
  • -Upskill leaders and teams to work effectively with new systems and AI tools.
• Foster a culture of innovation, continuous improvement, and technology-enabled performance.

Governance, Risk & Compliance

• Establish robust governance for transformation, IT, and digital initiatives, including prioritisation, funding, and performance tracking.
• Ensure alignment with internal controls, data protection, cybersecurity, and regulatory requirements.
• Monitor risks associated with technology change, data usage, and AI implementation, and implement mitigation measures.

Key Competencies & Skills

• Minimum of 15 years of experience in IT leadership roles, with at least 10 years in services including Steering in large organisations.
• Deep knowledge of core business systems (ERP) preferably Oracle Cloud ERP / Fusion, digital platforms, cybersecurity, cloud computing.
• Allergy to leaving project stale, is ready to do the extra mile.
• Extensive experience in building and managing digital applications including mobile and web apps.
• Track record of successfully leading complex IT projects and programs including digital transformations and business system re-platforming including data migrations.
• Bachelor’s degree in computer science, Information Technology, Business Science, or a related field.
• A master’s degree or MBA is preferred.
• Strong Understanding of Business Processes Management.
• Technical excellence to drive the IT and Software Team to excel and follow best practices.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Key/Primary Responsibilities

• Actively promote and sell wines and spirits while delivering excellent customer service, adhering to 20/Vin’s established standards.
• Serve as a Brand Ambassador by embracing monthly themes, showcasing in-depth product knowledge, and fostering strong client relationships.
• Assist customers in selecting products best suited to their preferences and needs.
• Continuously enhance product knowledge through self-learning and participation in training sessions.
• Consistently meet monthly sales forecasts, focusing on increasing the average basket size and sales of high-margin products.
• Perform inventory checks, cycle counts, and manage stock rotation and replenishment efficiently.
• Verify incoming requisitions by unpacking and checking quantities against delivery notes.
• Support daily store operations by following established policies and procedures.
• Take responsibility for opening and closing the shop during assigned shifts.
• Maintain a clean, tidy retail space and ensure the upkeep of outdoor areas, if applicable.
• Report on competitors\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' activities and suggest new sales opportunities to the Head of Retail.
• Accurately handle financial transactions, ensuring compliance with bank deposit and remittance protocols.
• Effectively communicate promotions and new product to clients.
• Introduce and explain loyalty programs to every new client.
• Update the client database and ensure proper record-keeping in line with data protection protocols.
• Safeguard internal information and ensure the confidentiality of brand performance details.
• Administer daily shop operations, including stock logs, invoices, and inventory transactions.
• Report maintenance or security issues to the Shop Supervisor promptly.

Education and Competences

• Minimum 2 years’ experience in Sales of Wine and Spirits products.
• Willingness and flexibility to work in shifts.
• Passion for customer service, sales, and product knowledge.
• High School Certificate (HSC) required; Diploma in Marketing or Sales would be an advantage.
• Fluent in English, French and Creole.
• Intermediate skills in Microsoft Office.
• Maintain a neat and professional appearance in compliance with the company’s grooming and uniform guidelines.
• Exhibit a positive, professional, and energetic attitude.
• Demonstrate a commitment to continuous learning and personal growth.
• Display agility in handling diverse tasks and unexpected situations.
• Take ownership of responsibilities and maintain a results-oriented mindset.

Key/Primary Responsibilities

• Ensure that production starts with correct raw materials and validate the first finished products.
• To withdraw samples from the Bottling Line on a pre-determined basis and measure the volume contained in each sample. The Volume measured must be within set parameters, and ensure any deviation is corrected.
• To retrieve samples from the Bottling Line on a pre-determined basis and verify if the packaging (Bottle, cap, cork, label, surcapsule, outer carton, canister, crate, and any related packaging material) complies with the Reference Sample.
• Ensure Reference sample is up to date.
• To perform line inspection during production to ensure clean glass bottles and raw materials (in good condition) are used for bottling and packing purposes.
• Immediately inform any serious deviations (stop of production line) to Quality Officer for follow up.
• Report to QSE Specialist on a daily, with checklist and Inspection sheets filled correctly and accordingly.
• Record any non-conformances/ non-compliances in inspection sheets, forms, or any other record sheets and inform supervisors immediately for corrective actions. Follow up to ensure that corrective actions are done.
• To supervise Verification team for Raw Materials, finished products and other related criteria when required and give verification report.
• To inspect raw materials delivered by the Store Raws to the Bottling Section and record data.
• To verify that employees are abiding to good hygiene practices during bottling and packing and record for any non-compliances.

• At least School Certificate, preferably with a science background.
• Punctuality.
• Good listening skills.
• Team spirit
• Ability to focus and stay alert for a long period of time.
• Good sense of observation.
• Honesty and Integrity

 Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Key / Primary Responsibilities

1. Event Planning Support

• Assist in the preparation and maintenance of event plans, timelines, run sheets, and operational checklists.
• Support the Events Team in coordinating event requirements from planning through to execution.

1. Logistics Coordination

• Assist in coordinating event logistics, including transportation, catering, equipment, venue setup, and breakdown.
• Ensure all point-of-sale materials, branding assets, and signage are prepared, delivered, and installed on time.

1. Vendor & Partner Communication

• Liaise with vendors, suppliers, and service providers to confirm bookings and support smooth delivery of services.
• Act as a key point of contact for guests, suppliers, and staff during event execution.

1. Administrative Support

• Maintain accurate and up-to-date event documentation, including internal invoices, purchase records, and external client payments.
• Support payroll coordination for internal and external event staff when required.
• Respond to internal and external queries within 48 hours.
• Ensure all events are correctly registered and booked through the designated Google Form system.

1. Post-Event Follow-Up

• Assist in collecting feedback from clients, guests, and stakeholders following events.
• Support the preparation of post-event reports and evaluations.
• Contribute to identifying learnings and improvements for future events.

1. On-Site Event Support & Team Collaboration

• Provide hands-on support during events, including setup, coordination, and troubleshooting.
• Work closely with the Events and Delivery Teams to ensure smooth execution aligned with brand standards and objectives.
• Be available to support events outside of standard working hours when required.

Requirements – Education, Experience & Skills

• Degree or diploma in Events Management, Hospitality Management, Marketing, or a related field.
• Some previous exposure to events, hospitality, or coordination roles is advantageous (internships included).
• Strong organizational and time management skills with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently, take initiative, and meet deadlines.
• Positive, proactive, and solution-oriented mindset.
• Strong interpersonal skills and a willingness to engage with clients, suppliers, and teams.
• Creative mindset with an interest in contributing ideas to event concepts and execution.

Additional Requirements

• A valid driving licence is mandatory.
• Access to a personal vehicle is strongly preferred (due to event logistics and transport requirements).
• Willingness to work outside of standard business hours, including evenings, weekends, and public holidays when events take place.
  • Time off in lieu (TOIL) will be granted for approved additional hours worked.
• Must be comfortable working in a fast-paced, operational, and sometimes physically active environment.