Careers Opportunities

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Manage stocks rotation and stock on hand through regular count
• Provide various face and body treatments to client
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Ensure all areas are clean and equipment is sterilized before use
• Ensure that the store always achieves a high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Make-up artistry, therapist and/or previous retail make up experience
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Key/Primary Responsibilities

Application Support & Maintenance

• Provide day-to-day technical support for business applications and end users.
• Troubleshoot and resolve issues related to POS systems, Oracle Fusion ERP, Oracle APEX applications, and integrated platforms.
• Manage application releases, upgrades, patches, and enhancements.
• Monitor system performance and ensure operational continuity.
• Perform root cause analysis and implement preventive measures to reduce recurring incidents.

Development & Integration

• Develop, maintain, and optimize backend processes, APIs, database objects, and system interfaces.
• Support integrations between POS systems, Oracle APEX, Oracle Fusion ERP and third-party applications.
• Design and implement solutions using PL/SQL, C#, REST APIs, SOAP services, and other integration technologies.
• Participate in business process automation and digital transformation initiatives.
• Ensure data consistency and integrity across integrated systems.

Reporting & Data Management

• Design, develop, and maintain operational and management reports.
• Develop and support dashboards using Power BI and other reporting tools.
• Analyze business data and provide actionable insights to stakeholders.
• Ensure data accuracy, synchronization, and reporting consistency across systems.

Project Coordination

• Coordinate with business users, vendors, Oracle representatives, and external stakeholders.
• Gather and analyze business requirements and translate them into technical solutions.
• Support system testing, deployment, change management, and user acceptance testing.
• Participate in ERP enhancement projects and process improvement initiatives.

User & Operational Support

• Respond to user queries and technical incidents within agreed service levels.
• Conduct user training and knowledge-sharing sessions.
• Develop and maintain user guides, technical documentation, and operational procedures.
• Assist departments in optimizing business processes and system utilization.

Infrastructure & Administration

• Support Oracle APEX server administration and environment management.
• Assist with Oracle licensing, audits, compliance activities, and vendor interactions.
• Monitor interfaces, scheduled jobs, and data synchronization processes.
• Maintain system documentation and technical standards.

 Requirements:

• Bachelor\\\'s Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or related field.
• Minimum 5 years\\\' experience supporting Oracle Fusion ERP environments.
• Strong knowledge of Oracle Fusion ERP, Oracle APEX, Oracle Database, SQL, and PL/SQL.
• Experience with REST/SOAP APIs, system integrations, and reporting tools such as Power BI and OBIEE.
• Experience in .NET/C# development is an advantage.
• Exposure to Retail, Distribution, Manufacturing, or FMCG environments will be an asset.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Customer-focused with a proactive approach to continuous improvement.
• Ability to manage multiple priorities and work effectively within cross-functional teams.

\\\"Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.\\\"

About the Role

We are seeking a highly organized, proactive and detail oriented RTD Storekeeper to join our Warehouse & Distribution team.

The successful candidate will be responsible for the efficient management of all Ready-to-Drink (RTD) products, including beers, ciders, flavored alcoholic beverages and other packaged beverages.

This role plays a critical part in ensuring inventory accuracy, stock integrity, product traceability, order fulfillment and customer satisfaction. The ideal candidate will have excellent inventory management skills, experience in FMCG warehousing and the ability to work in a fast-paced environment while maintaining high operational standards.

Key Responsibilities

Inventory Management

• Receive, inspect and verify inbound RTD products.
• Record all stock transactions in WMS/ERP.
• Maintain inventory accuracy.
• Store products in designated locations
• Monitor stock levels.
• Apply FIFO and FEFO.
• Perform cycle counts and physical stock counts.
• Investigate discrepancies.
• Ensure proper documentation.

Warehouse Operations

• Organize the RTD warehouse.
• Verify batch numbers and expiry dates.
• Isolate damaged products.
• Maintain housekeeping.
• Store products safely.
• Optimize warehouse space.

Order Preparation & Dispatch

• Ensure customer orders are prepared accurately.
• Verify product codes, quantities, batches and expiry dates.
• Coordinate loading.
• Supervise dispatch.
• Minimize picking errors.

Quality Assurance

• Ensure products meet quality standards.
• Report damaged or expired stock.
• Maintain traceability.
• Quarantine non-conforming products.

Health, Safety & Compliance

• Comply with OSH regulations.
• Follow safe handling procedures.
• Operate equipment safely.
• Wear PPE.
• Report hazards.

Administration & Reporting

• Maintain inventory records.
• Update stock in real time.
• Prepare reports.
• Assist KPI reporting.
• Support audits.

Key Performance Indicators (KPIs)

• Inventory Accuracy ≥ 99.8%
• Picking Accuracy ≥ 99.9%
• Stock Loss below target
• Order Preparation Accuracy
• Warehouse Housekeeping Score
• Product Damage Rate
• Cycle Count Compliance
• Loading Accuracy
• On-Time Order Preparation
• Health & Safety Compliance

 Qualifications

• Minimum HSC
• Certificate/Diploma in Storekeeping, Logistics or Warehouse Management is an advantage
• Valid Forklift Driving Licence is an advantage.

Experience Required

• Minimum 3 years in warehouse operations.
• FMCG experience is essential. Beverage/alcohol handling
• WMS/ERP experience are desirable.

Physical Requirements

Ability to lift products safely, stand for extended periods, work in a warehouse environment, work flexible hours and assist during stock counts.

Responsibilities:

• Support the Business Unit Manager in supplier management, product lifecycle management, assortment planning, and stock forecasting to ensure product availability and optimise inventory levels.
• Assist in developing strategic plans, pricing strategies, market analysis, and competitor benchmarking to drive business growth and profitability.
• Support brand management activities, including brand positioning, marketing calendars, product launches, campaigns, and coordination with marketing and retail teams.
• Analyse sales performance, profitability KPIs, budgets, margins, promotions, stock rotation, and business performance reports to support decision-making.
• Monitor retail performance and support Shop Supervisors in achieving objectives through training, coaching, KPI follow-up, and operational improvements.
• Ensure compliance with brand guidelines, merchandising standards, customer experience expectations, stock availability, and store operational standards.
• Assist in new store openings, renovations, and continuous improvement initiatives.

Education/Competence:

• Degree in Business Administration, Marketing, or related field.
• Strong analytical skills with good understanding of financial indicators, sales KPIs, and business performance analysis.
• Excellent communication, presentation, and interpersonal skills.
• Good knowledge of Microsoft Office tools, particularly Excel and PowerPoint.
• Knowledge or interest in digital marketing, strategy development, and retail operations.
• Interest in training and coaching teams.
• Previous knowledge or strong interest in cosmetics (skincare, fragrance, body care, make-up, hair care) would be an advantage.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.