Careers Opportunities

Key/Primary Responsibilities

• Actively promote and sell wines and spirits while delivering excellent customer service, adhering to 20/Vin’s established standards.
• Serve as a Brand Ambassador by embracing monthly themes, showcasing in-depth product knowledge, and fostering strong client relationships.
• Assist customers in selecting products best suited to their preferences and needs.
• Continuously enhance product knowledge through self-learning and participation in training sessions.
• Consistently meet monthly sales forecasts, focusing on increasing the average basket size and sales of high-margin products.
• Perform inventory checks, cycle counts, and manage stock rotation and replenishment efficiently.
• Verify incoming requisitions by unpacking and checking quantities against delivery notes.
• Support daily store operations by following established policies and procedures.
• Take responsibility for opening and closing the shop during assigned shifts.
• Maintain a clean, tidy retail space and ensure the upkeep of outdoor areas, if applicable.
• Report on competitors\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' activities and suggest new sales opportunities to the Head of Retail.
• Accurately handle financial transactions, ensuring compliance with bank deposit and remittance protocols.
• Effectively communicate promotions and new product to clients.
• Introduce and explain loyalty programs to every new client.
• Update the client database and ensure proper record-keeping in line with data protection protocols.
• Safeguard internal information and ensure the confidentiality of brand performance details.
• Administer daily shop operations, including stock logs, invoices, and inventory transactions.
• Report maintenance or security issues to the Shop Supervisor promptly.

Education and Competences

• Minimum 2 years’ experience in Sales of Wine and Spirits products.
• Willingness and flexibility to work in shifts.
• Passion for customer service, sales, and product knowledge.
• High School Certificate (HSC) required; Diploma in Marketing or Sales would be an advantage.
• Fluent in English, French and Creole.
• Intermediate skills in Microsoft Office.
• Maintain a neat and professional appearance in compliance with the company’s grooming and uniform guidelines.
• Exhibit a positive, professional, and energetic attitude.
• Demonstrate a commitment to continuous learning and personal growth.
• Display agility in handling diverse tasks and unexpected situations.
• Take ownership of responsibilities and maintain a results-oriented mindset.

Key/Primary Responsibilities

1. Keep the store clean, organized, and safe
2. Proceed with unloading of incoming goods from trucks and containers
3. Assist in receiving cosmetics products and checking quantities and packaging condition
4. Proceed with sorting and storing items in assigned locations
5. Ensure product are handled according to cosmetic quality and hygiene standards
6. Assist storekeeper and assistant storekeeper in daily tasks
7. Report damaged, missing, or non-conform products to the storekeeper
8. Keep goods stored safely in an organised manner in bin of location (no product stored on floor)
9. Proceed with picking, packing and preparation of orders according to FIFO principle.
10. Ensure export orders are accurately prepared according to required documentation and standards
11. Arrange products properly in cartons to prevent product from damaging during transportation
12. Ensure accurate shipping information is noted on cartons and move completed orders to shipping area.
13. Place orders on pallets, secure them with shrink wrap to ensure safe transfer to loading bay.
14. Ensure pallets are loaded in the correct loading bay
15. Inform the storekeeper of any QSE non-compliance
16. Reorganize stock to optimize storage space for forthcoming receipts.
17. Assist storekeeper in daily cycle count / periodic count and inventories.

Secondary Responsibilities

18 Ensure periodic checks of fire extinguishers.
19. Report if air-conditioner is not working properly.
20. Dispatch and collect administrative documents
21. Back up co-workers if necessary
22. Advise potential risks and potential gains for Grays.
23. Prepare to work odd hours and Saturdays