Careers Opportunities

Responsibilities  

• Update requisition follow up on SharePoint
• Work on new requisition using stock movement as per FIFO
• Follow up of packing list and import 70 bill of entry
• Receiving of Pos of containers received & updating stock movement after physical verification
• Record discrepancies on missing and damage 2023 & 2024 file
• Receiving of bulk wines , ensuring transfer of stock is done after ullage sheet is received
• Follow up of warehousing bill of entry 70, bill of entry 47 of locally bottled
• Follow up of embassy or Duty free or export orders involving bond products
• Ensure delivery notes are received from Duty Paid storekeepers for filing
• Filing of inventory sheets carried out by bond storekeeper & helpers
• Printing barcodes when needed by bond and Duty Paid storekeepers

Education/Competence

• Experience in the field of customs
• Education: Form V, qualifications or any equivalent.
• Organization skills
• Ability to work as part of a team & under pressure
• Computer literate: Excel, word, outlook.

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Manage stocks rotation and stock on hand through regular count
• Provide various face and body treatments to client
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Ensure all areas are clean and equipment is sterilized before use
• Ensure that the store always achieves a high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Make-up artistry, therapist and/or previous retail make up experience
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality

Key/Primary Responsibilities:

• Accurately maintain supplier and product master data in the DDMRP system
• Process replenishment orders based on the designed validated inventory levels and specific supply objectives – on tine and in full
• Maintain and update purchase order amendments in real time within the order management system to ensure data accuracy
• Serve as the primary point of contact for suppliers and business unit managers regarding order status, delivery updates, and any issues related to their orders.
• Provide proactive communication to business units in case of delays, stockouts, or changes in order status.
• Address and resolve supplier and business unit inquiries, concerns, and complaints related to orders in a timely and professional manner.
• Collaborate closely with the sales, warehouse, logistics, and finance teams to ensure smooth order fulfilment.
• Coordinate with the logistics and transportation teams to schedule deliveries and ensure on-time shipping from suppliers
• Track and monitor the status of orders from initiation to delivery, ensuring that customer expectations are met.
• Maintain accurate records of all customer orders, including delivery dates, special requests, and any exceptions or issues.
• Generate and maintain reports on order fulfilment performance, backorders, and delivery timelines for management review.
• Quickly address and resolve any issues related to order fulfilment, such as incorrect shipments, damaged goods, or backordered products.
• Initiate corrective actions with suppliers or warehouses to resolve issues and prevent future occurrences.
• Ensure that customers are informed of any changes and work towards solutions that meet their needs.
• continuously assess and improve order management processes to increase efficiency, reduce errors, and enhance the customer experience.
• Stay updated with technological advancements and industry best practices to suggest improvements in order management systems or procedures.

Education and Experience Requirements:

• Min 5 years’ experience in demand planning or order management within an FMCG environment
• Experience in using DDMRP advantageous
• Tertiary education in business management, procurement or logistics advantageous

Personal Competences:

• Strong communication and interpersonal skills
• Ability to work independently and think strategically
• Strong problem-solving skills. Identification, analyses and proactive troubleshooting
• Adaptability and flexibility - quickly to changes in customer demand, shifting priorities, or unexpected challenges (e.g., supply chain disruptions).
• Attention to detail
• Strong ability to work collaboratively with various internal departments (sales, finance, inventory, and logistics).

Key Responsibilities:

• Responsible of security of the vehicle including labour, goods and money. (Amongst other use of lorry safety box, be accompanied when doing cash delivery to clients and cash deposit at Bank, and ensure that vehicle is locked…)
• Responsible of stock in vehicle, (including minimization of damages and ensuring goods are well stock in lorry…)
• Ensure products received from stores or returned to stores match the authorised documentation including proper cross verification in loading bay.
• Deliver and return of goods as per instruction & documentation.
• Ensure documents (Invoices/Credit notes) are signed and returned to grays within 24h
• Responsible of collecting cash/cheques as per invoice delivered. (For cash sales no deliveries if client does not have cash or cheque).
• Responsible for deposit of cash/cheque to cashier or safety box same day (You are not allowed to bring money back home).
• Help in respecting target departure time and optimize (minimize) overtime (ensure that the team is dropped according to Grays practice).
• Transporting finished goods over land, to and from manufacturing plants, retail and distribution centres.
• Regular checks before departure to be updated in drivers check list: responsible for inspecting the vehicles for mechanical items or issues relating to safe operation.
• Stack boxes in an upright manner to ensure safety during transport.
• Store lorry cleaning and maintenance equipment and tools in a safe place.
• Make-certain that all paperwork accompanying goods is complete.
• Record number of boxes loaded and their contents.
• Map best possible routes prior to setting out.
• Monitor road, traffic and weather conditions and take alternate routes where required.
• Deliver goods to their destinations and take customers’ signatures and name on Invoices.

Key/Primary Responsibilities:

• Verification of documents prior to processing of Bill of Entry
• Processing of Bill of Entry on MNS system
• Liaising with customs and OGA for the release of shipments/cargo.
• Attend to queries from MRA or OGA
• Processing of Import Permit (MOH, DCCB, NPPO, NAPRO, ETC…)
• Dealing with MACCS for delivery of cargo
• Processing of EAR (Extra Attendance Request)
• Update follow up sheet (bond stock sheet) when processing warehousing & ex warehousing BOEs
• Update delivery planner
• Follow the team working agreement established.

Responsibilities

• Responsible for the proper coordination of the laboratory management, maintenance and supplies of chemicals, lab ware and instruments
• Capacity to conduct accurate quality control and correct chemical analytical test
• Maintain high operating standards in line with Management’s objectives
• Coordinate reception of raw material and ensure its quality
• Assist Management in stock control
• Provide Technical Support
• Perform Calibration of Equipment
• Assist Management in the Implementation of Quality, Security and Environment ISO standard

Education/Competence

• Degree / Diploma in relevant field – chemical analysis, chemical engineering, chemistry, bio technology, micro biology ang bio chemistry.
• Organized, meticulous, and self-motivated
• Good communication and reporting skills
• Team player and able to work independently

Responsibilities:

• Support on a daily basis the key people of the Commercial Department in general administrative work.
• Assist with the follow up of important documents as and when required
• Assist with the preparation of the sales manual and checklist for signatures.
• Assist with the filing of documents as per established standards.
• Prepare Purchase Requisition and PO / payments follow up.
• Ensure petty cash is processed within the SLA (Service Level Agreement)
• Assist with the dispatch for Retail shops
• Maintain Filing System updated
• Provide regular assistance for meeting arrangement and training.
• Back up support to other commercial admin assistants as and when needed.
• Offering excellent customer service
• Promoting the vision, mission and values of the organization.

Responsibilities

• Adhere to preventive maintenance program to increase overall equipment uptime.
• Perform routine inspections of equipment
• Strategically attend to equipment breakdown to keep downtime low.
• Participate in installation & commissioning of new equipment.
• Ensure a safe working environment by following safety procedures and regulations
• To keep maintenance workshop clean, safe and tidy.
• Ensure all tools are functional and consumables are available in stock.

Qualification & Competences

• Minimum 2-3 years of proven experience as a Maintenance Technician in a manufacturing or industrial setting.
• National Certificate Level 3 – Preference in NTC 3 Electrical (Mono/Three phases) or Mechanical (Industrial)
• Strong knowledge of mechanical, electrical and pneumatic systems.
• Ability to read and interpret technical manuals and schematics.
• Experience with welding is desirable.
• Good problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Liaise directly with clients within allocated portfolio to negotiate Listings, purchase orders, promotion and other related sales operations.
• Interact with Merchandising Team to ensure proper display executions as per commercial deals, brand guidelines and general merchandising standards.
• Interact with BU managers for Trade Intelligence and Marketing alignment.
• Interact with support departments to ensure appropriate process flows for smooth sales operations.
• Ensure collaboration and good communication within the team.
• Build up product knowledge on Grays portfolio.
• Meet monthly sales Targets on Strategic Brands and Game Changers.
• Review and enhance product listing to maximise stock pressure on Strategic Brands and Game Changers.

Responsibilities

• Assist in identifying areas for improvement and implementing corrective actions.
• Conduct regular site inspections and assist with annual audits to ensure compliance with applicable quality, health, safety, and environmental regulations and standards: QMS (ISO 9001, ISO 14001, ISO 45001)
• To withdraw samples from every new batch of raw materials once information pertaining to the new batch is available on the “Quality Control Database for Inspection of Raw Materials and Goods”. The samples shall be inspected against a Reference sample or Standard by the Senior Quality Controller.  Report to the QSE Specialist accordingly.
• To withdraw samples of finished products from specific production batch(es) at the Duty-Paid Store and perform quality control checks against a Reference sample or Standard. Report to the QSE Specialist accordingly.
• To ensure that the Line Quality Controllers are properly filling Quality Control Sheets and reporting on non-conformities identified during production, follow up with Corrective Actions and its implementation.
• To do follow up in damages and non-conformities for verification, root causes and corrective actions.

Responsibilities

• Outbound Calling: Dialing existing and prospective customers to introduce products or services.
• Lead Generation: Identifying and qualifying existing and potential customers.
• Sales Presentations: Delivering compelling product presentations and addressing customer objections.
• Customer Relationship Building: Establishing and maintaining positive relationships with clients.
• Sales Target Achievement: Meeting or exceeding individual and team sales targets.
• CRM Data Management: Accurately recording customer interactions and information in a CRM system.
• Product Knowledge: Staying up-to-date on product features, benefits, and pricing.
• Continuous Learning: Participating in training and development programs to improve sales skills. 

Required Skills and Qualifications:

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Persuasive and persuasive communication style.
• Ability to handle objections and close deals effectively.
• Goal-oriented and results-driven mindset.
• Proficiency in using a CRM system.
• Experience in tele sales or a related field is preferred

Key/Primary Responsibilities:

• To process purchase orders for the Production Department.
• To process store request for all raw materials (Bottle, cap, cork, label, sur capsule, outer carton, canister, crate, chemicals, blending ingredients and any other related material) used by the Production Department.
• Organise Reception and Return of Raw Material at the Production Store.
• Verification of quality and quantity of raw material received except blending ingredients and chemicals.

• Responsible for processing production jobs on ERP system after issue of Blending Report.

Qualification & Competences

• At least 1 year of work experience, preferably in the Manufacturing Sector.
• School Certificate
• Good organisational and communication skills.
• Diligent and responsible.
• Computer literate and proficient in Microsoft Office tools (particularly Excel and Outlook).
• Fluent in English and French.