Careers Opportunities

• Carry out on trade visits as per route planning on a daily basis.
• Replenish and rotate stocks on shelves, display, till points any other related secondary locations on a FEFO (First-expiry-first-out) basis.
• Ensure cleanliness of products & displays at all times.
• Monitor consumption dates on perishable items and send prompt feedback as from 2 months before expiry / best before dates.
• Ensure that the merchandise is displayed appropriately with proper signage, price tags and favourable shelf placement. This includes special display setup, planogram execution, monitoring of facings.
• Merchandise products as per standards established in the various commercial agreements/Brand guidelines and send prompt feedback for any unresolved issue/objection encountered.
• Seize opportunities for better shelving of our products with the consent of the client’s shelf / departmental representative.
• Maintaining in-store promotional materials are key tasks throughout promotional periods.
• Maintaining and developing good customer relationships.

Responsibilities

• Identify and secure new export opportunities for rum and other Grays brands in targeted markets.
• Develop and execute market entry strategies for new countries and regions.
• Manage the full sales cycle from prospecting to closing, including pricing, contract negotiation, and post-sales support.
• Close Management of stock inventory.
• Maintain and grow relationships with new distributors, importers, and B2B clients.
• Conduct regular international visits on emerging markets to clients, trade shows, and market tours to strengthen partnerships and assess market conditions.
• Monitor competitor activity and pricing in international markets to ensure competitiveness.
• Manage customers orders from PO to delivery and ensure of a smooth process till payment in bank.
• Coordinate closely with logistics, finance, and production teams to ensure timely delivery and fulfilment of export orders.
• Work with marketing to develop country-specific promotional strategies and campaigns.
• Ensure compliance with international trade regulations and documentation for each market.
• Prepare regular sales forecasts and performance reports by market.
• Provide feedback and insights for annual sales planning and budgeting.
• Contribute to the global brand strategy with market intelligence and on-the-ground insights.

Education and Experience Requirements

• 5+ years of international commercial experience in the spirits, wine, or FMCG industry with a focus on exports.
• Able to work independently as well as within a team.
• Bachelor’s degree in Business, International Trade, Marketing, or related field.
• Strong network of distributors or agents in the spirits category is a plus.
• Proven track record in developing new markets and growing export sales.

Personal Competences

• Strong communication, negotiation, and interpersonal skills.
• Commercially driven with an entrepreneurial mindset.
• Highly organized, self-motivated, and proactive.
• Strategic thinker with a solution-oriented approach.
• Quick to identify opportunities and make sound decisions.
• Dynamic, positive, and professional attitude.
• Accountable, adaptable, and versatile.
• Able to prioritize, delegate, and manage multiple tasks effectively.
• Willingness to travel internationally.

Others

• Strong collaboration with Supply Chain, Finance Team, Distillery

*Terra Group is an equal opportunity employer, commited to diversity and inclusion for all individuals.

Key/Primary Responsibilities

• Actively promote and sell wines and spirits while delivering excellent customer service, adhering to 20/Vin’s established standards.
• Serve as a Brand Ambassador by embracing monthly themes, showcasing in-depth product knowledge, and fostering strong client relationships.
• Assist customers in selecting products best suited to their preferences and needs.
• Continuously enhance product knowledge through self-learning and participation in training sessions.
• Consistently meet monthly sales forecasts, focusing on increasing the average basket size and sales of high-margin products.
• Perform inventory checks, cycle counts, and manage stock rotation and replenishment efficiently.
• Verify incoming requisitions by unpacking and checking quantities against delivery notes.
• Support daily store operations by following established policies and procedures.
• Take responsibility for opening and closing the shop during assigned shifts.
• Maintain a clean, tidy retail space and ensure the upkeep of outdoor areas, if applicable.
• Report on competitors activities and suggest new sales opportunities to the Head of Retail.
• Accurately handle financial transactions, ensuring compliance with bank deposit and remittance protocols.
• Effectively communicate promotions and new product to clients.
• Introduce and explain loyalty programs to every new client.
• Update the client database and ensure proper record-keeping in line with data protection protocols.
• Safeguard internal information and ensure the confidentiality of brand performance details.
• Administer daily shop operations, including stock logs, invoices, and inventory transactions.
• Report maintenance or security issues to the Shop Supervisor promptly.

Education and Competences

• Minimum 2 years’ experience in Sales of Wine and Spirits products.
• Willingness and flexibility to work in shifts.
• Passion for customer service, sales, and product knowledge.
• High School Certificate (HSC) required; Diploma in Marketing or Sales would be an advantage.
• Fluent in English, French and Creole.
• Intermediate skills in Microsoft Office.
• Maintain a neat and professional appearance in compliance with the company’s grooming and uniform guidelines.
• Exhibit a positive, professional, and energetic attitude.
• Demonstrate a commitment to continuous learning and personal growth.
• Display agility in handling diverse tasks and unexpected situations.
• Take ownership of responsibilities and maintain a results-oriented mindset.

Responsibilities:

• Support the Business Unit Manager in supplier management, product lifecycle management, assortment planning, and stock forecasting to ensure product availability and optimise inventory levels.
• Assist in developing strategic plans, pricing strategies, market analysis, and competitor benchmarking to drive business growth and profitability.
• Support brand management activities, including brand positioning, marketing calendars, product launches, campaigns, and coordination with marketing and retail teams.
• Analyse sales performance, profitability KPIs, budgets, margins, promotions, stock rotation, and business performance reports to support decision-making.
• Monitor retail performance and support Shop Supervisors in achieving objectives through training, coaching, KPI follow-up, and operational improvements.
• Ensure compliance with brand guidelines, merchandising standards, customer experience expectations, stock availability, and store operational standards.
• Assist in new store openings, renovations, and continuous improvement initiatives.

Education/Competence:

• Degree in Business Administration, Marketing, or related field.
• Strong analytical skills with good understanding of financial indicators, sales KPIs, and business performance analysis.
• Excellent communication, presentation, and interpersonal skills.
• Good knowledge of Microsoft Office tools, particularly Excel and PowerPoint.
• Knowledge or interest in digital marketing, strategy development, and retail operations.
• Interest in training and coaching teams.
• Previous knowledge or strong interest in cosmetics (skincare, fragrance, body care, make-up, hair care) would be an advantage.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

We are looking for a motivated and creative Graphic Design Trainee who is passionate about design and eager to learn. The ideal candidate should have a positive attitude, a keen eye for detail, and a willingness to grow in a fast-paced creative environment.

Key Responsibilities

• Assist in creating print and digital marketing materials.
• Adapt and resize artwork according to project requirements.
• Support the design team with day-to-day creative tasks.
• Prepare artwork for production.
• Follow brand guidelines across all designs.
• Contribute creative ideas during brainstorming sessions.
• Stay up to date with design trends and techniques.

Requirements

• Degree holder or any equivalent certification in Design or Communication.
• Creative, motivated, and eager to learn.
• Basic knowledge of Adobe Illustrator, Photoshop, and InDesign.
• Good eye for design, layout, and typography.
• Attention to detail and ability to meet deadlines.
• Team player with good communication skills.
• Positive attitude and willingness to take feedback.
• A portfolio of academic or personal work is an advantage.

Responsibilities:

• Retain existing customers by building strong, long-term relationships and ensuring their needs are consistently met.
• Manage and develop the client portfolio by monitoring sales performance, understanding client needs, and identifying opportunities for growth with a focus on strategic brands and new product lines.
• Maintain healthy debtor accounts by monitoring credit terms, limits and risk.
• Ensure effective merchandising and brand visibility in line with agreed trade terms while planning and implementing on-trade activities, conducting regular trade visits and providing proper reporting and follow-up in accordance with company standards.
• Maintain profitability through efficient control of expenses, including discounts, advertising, donations, vehicle and fuel usage.
• Provide excellent customer service by following up on deliveries, returns and refunds while ensuring client stock levels are properly monitored.
• Ensure all customers are visited according to the scheduled route and maintain regular engagement with the client base.
• Proactively identify potential issues and provide effective solutions to customer concerns and complaints.
• Monitor and report relevant market activities, customer feedback and business opportunities to management.
• Demonstrate strong team spirit and commitment to company objectives while working collaboratively with Trade Marketers, Merchandisers and other stakeholders involved in the sales process.

Education, Experience and Personal Competences Requirements:

• Degree in Business Administration or Marketing + relevant experience in Sales function
• Microsoft Office skills (especially Excel & PowerPoint)
• Fluent in English, French and Creole
• Be a brand ambassador: strong sensitivity to the Company\'s values and products
• Dynamic, service-minded, organized and team-spirit oriented
• Positive, professional, and energetic attitude
• Accountability, versatility and adaptability
• Excellent interpersonal skills
• Ability to organize and prioritize tasks
• Commercial temperament and a taste for challenge
• Be agile and demonstrate propensity to challenge the Status-Quo

Key Responsibilities

• Perform general production, bottling and packaging activities as assigned.
• Carry out palletisation of cartons, crates and bottles, including stacking, unstacking and stretch wrapping.
• Fetch, load, close and unload crates, linerboard and carton boxes.
• Feed and operate production equipment, including box delivery and conveyor washing machines.
• Assemble and verify carton and linerboard boxes.
• Prepare, wash, dry and inspect bottles to ensure cleanliness and readiness for production.
• Perform bottle and packaging activities, including labelling, capping/corking, closures and accessories placement.
• Position and verify tax, date and excise stamps.
• Inspect bottles, boxes, barcodes and product information to ensure accuracy and compliance with requirements.
• Conduct quality checks when assigned, including:
  • Verifying bottles from each production batch at regular intervals.
  • Measuring bottle contents and calculating excess using a measuring cylinder.
  • Measuring the weight of bottles.
  • Verifying bottles from pallets produced.
• Report any production inconsistencies, quality issues or abnormalities to the Operator or relevant supervisor.
• Carry out cleaning and basic maintenance activities to maintain a clean, safe and tidy work environment.
• Follow all Health & Safety procedures and wear the required Personal Protective Equipment (PPE).
• Ensure accurate daily attendance by clocking in and out.
• Inform the reporting supervisor of sick leave, local leave or vacation leave.
• Perform any other production-related duties as requested by the Assistant Supervisors, Line Controllers, Production Manager or Assistant Manager (Production).

Qualification

• Dexterity and precision.
• Good listening skills.
• Ability to master and rotate through several tasks.
• Team spirit.
• Fast adaptability.
• Ability to focus and stay alert for an extended period.
• Good sense of observation.

Key Responsibilities:

• Promote and sell New Grove Distillery’s rum and spirits while delivering an exceptional customer experience.
• Engage customers, understand their preferences and recommend products suited to their needs.
• Represent the New Grove brand by sharing its heritage, quality and Mauritian origin.
• Conduct product tastings and demonstrations to engage customers and drive sales.
• Achieve sales targets and contribute to increasing sales and average basket value.
• Maintain excellent merchandising, product availability, stock rotation and presentation standards.
• Monitor competitor activities and identify new sales opportunities.
• Ensure exclusive representation of New Grove Distillery at the assigned Duty-Free stand.

Education and Experience Requirements & Personal Competences

• Minimum 2 years’ experience in sales.
• HSC required; a Diploma in Marketing/Sales is an advantage.
• Fluent in English, French and Creole.
• Passionate, dynamic, customer-focused and results-oriented.
• Strong communication and interpersonal skills.
• Willingness and flexibility to work shifts, weekends, public holidays and non-standard hours in line with Duty Free operations.
• Must be eligible to obtain and maintain the required DCA airport access permit/ASIC.
•  

Are you passionate about sales, customer service and premium spirits? Join Grays as a Airport Sales Representative and become a key Brand Ambassador for our rum portfolio within the Duty-Free environment.

“Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.