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Vacancies at Grays Inc Ltd

Careers Opportunities

We are committed to sourcing and distributing products from the world's most prestigious brands.

Be a part of our next chapter

We are always looking for passionate and innovative people to become a part of our company. Our team is full of talented individuals with diverse skill sets. We offer career growth, competitive salaries, and benefits that will help you stay on top of your game.

Work with brands you love

We have a rich and diverse portfolio of global leading brands consisting of Beer, Cider, Wines, Spirits, Homecare, Personal Care, Cosmetics, Food, Coffee & Pharmaceuticals. Our international  brands are not limited to Dom Perignon, Moët & Chandon, Hennessy, Jack Daniel’s, Jacobs, Sibell, L’Occitane, Dettol, Bourjois, M.A.C Cosmetics and Glenfiddich, among others.

Let us hear from you !

Want to work with world’s renowned brands and products ?  You think wines & spirits are more than just beverages ? Do yoy have what it takes to serve the right drop at the right time ? You want to be surrounded by people as passionate as you are ?

You’re welcome to join the Grays team. Let’s M.A.C it happen !

Our Latest Job Offers

Merchandiser - Modern Trade Submission Deadline : 31-Dec-2023

Responsibilities:
  • Ensure efficient product facings, displays, cleanliness and stock rotations on shelves
  • Monitor consumption dates on perishable items and send feedback 2 months before expiry dates
  • Monitor inventory levels and liaise with salespersons for outlets ordering of the company\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s products
  • Follow up on product deliveries
  • Maintain a good customer relationship
  • Report feedback from customers and clients
  • Visit point of sales on a regular basis
  • Implement sales and marketing strategies to boost sales
Requirements:
  • SC/HSC
  • Valid motor vehicle driving license
  • Able to work independently as well as within a team

APPLY

Technical & Commercial Coordinator- Coffee Submission Deadline : 30-Nov-2023

Responsibilities

  • Negotiate commercial deals with external clients as per company sales targets and allocated budgets
  • Review and adapt business strategies as and when required with the approval of Management
  • Motivate and discipline Team members to increase productivity and capabilities
  • Attend trainings with Brew Coffee on a quarterly basis to remain up to date to technical knowledge
  • Work in collaboration with the Commercial Department to draft quotes and contracts by providing necessary technical information
  • Is able to assess customer’s needs and preferences and make recommendations to the benefit of the client; upselling of our products and services for clients dealing in coffee, or others
  • Practise good housekeeping within the technical workshop
  • Carry out inventory of the machines and spare parts monthly
  • Ensure that monthly maintenance is carried out on machines at clients place and entry is done in record book
  • Manage and coordinate the technical team

Education/Competence

  • At least 2-3 year experiences in repair and maintenance
  • Valid driver’s license
  • Excellent communication skills
  • Goal & Service Oriented
  • Self-driven & motivated person

APPLY

Commercial Administrative Assistant Submission Deadline : 30-Nov-2023

Responsibilities

  • Responsible to compile and develop various sales analysis’ reports and dashboards for key people of the Commercial and Sales Business Units (BU)
  • Monitors monthly follow-up with Sales Representatives on submission of debtor\\\\\\\\\\\\\\\'s reports
  • Responsible to work with the Account department for the payments and settlements of clients\\\\\\\\\\\\\\\' accounts
  • Verifies and maintains accurately all sales and marketing costs incurred by Business Unit ( BU)
  • Assists to draft and solidify agreements, business contracts and other legal documents as and when required
  • Identifies opportunities for continuous process improvements and propose innovative solutions
  • Ensures that documents are drafted and reviewed consistently up to Grays’ standard in a timely manner
  • Assists the the BU Manager in daily operations for the proper ruling and running of the business unit

Education/Competences

  • Degree in Business Administration or in any related field
  • Strong data analysis background
  • Minimum of 4-5 years of experience in similar position
  • Proficiency in Microsoft office tools – Excel, Word, PowerPoint
  • Excellent communication skills and has a customer-centric approach
  • Is a good team player with proven leadership skills
  • Self organised with excellent time management skills
  • Problem solver and detailed oriented

APPLY

Brand Specialist - Wine Submission Deadline : 30-Nov-2023

Responsibilities:

  • Ensure all brand positioning and development elements are developed and aligned to the brand strategy in collaboration with the Marketing manager
  • Ensure Overall Brand Health targets are achieved, and development plans/projects are delivered on time
  • Develop Integrated Brand and Channel plans 
  • Manages brand(s) and co-ordinates brand support activities aligned to desired consumer decision journey and overall consumer experience 
  • Manage the commercial overview (astute), brand income statements, product costings, marketing spend elements and benchmark costs - designs and runs own promotional effectiveness
  • Reviews brand performance and provide inputs on actions required to address brand performance
  • Develop the brand toolkits for Grays brands and deliver marketing activities that contribute to the achievement of the desired consumer experience
  • Implement integrated marketing communications campaigns using both physical and digital tools
  • Run concept feasibility studies and market consumer research to identify opportunities for growth             
  • Drive implementation of new product launches and take corrective action where required
  • Participate in reviews of marketing activities using measurement data and analytics to identify improvements             
  • Collaboratively develop the brand strategies with inputs from key stakeholders, and provides subsequent input into development of brand plans and relevant support for their execution
Education and Experience Requirements:
  • At least 2 years’ experience in Sales of Wine and Spirits products
  • Willingness and flexibility to work in shifts
  • Passion for customer service, selling, and product knowledge
  • HSC minimum required or Diploma in Marketing or Sales is an advantage
  • Fluent in English, French and Creole
  • Conversant in Micro Soft Office
Key Competences:
  • Leadership
  • Relationship Management
  • Problem Solving & Analysis
  • Communication Skills
  • Understanding of Business & relevant Markets

APPLY

Wine & Spirits Sales Representative Submission Deadline : 30-Nov-2023

Responsibilities

  • Advise, sell and promote Products in our Retail Shop of Phoenix and Mahogany
  • Provide excellent customer service and advise Management of customer feedback
  • ncrease sales through dynamic selling approach
  • Manage stocks rotation and stock on hand through regular counts
  • Develop animation and follow up on sales promotions
  • Present the Products in line with the uniqueness of the brand
  • Make the sales outlet look attractive and pleasant
  • Follow up on VIP clients and handle administrative tasks
  • Support shop operations, policies, and procedures

Competencies

  • Wine Product knowledge and experience in sales
  • Fluency in French and English
  • Knowledge in Microsoft Office tools
  • Dynamic, charismatic, and team-spirit oriented person

APPLY

Sales Representative Cosmetics Submission Deadline : 27-Dec-2023

Responsibilities and Experience

  • Provide a welcoming, inspirational and personalized in-store experience
  • Create loyalty and increase demand through dynamic selling approach
  • Create impact with product demonstration and in-store events
  • Ensure that the store always achieves the high standards of visual merchandising
  • Demonstrates learning agility and adaptability to changing needs and demands
  • Actively report on day to day operations and customer feedback
  • Provide various face and body treatments to clients
  • Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
  • Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
  • Suggest products that address client’s needs, demonstrating ways to use makeup items and providing product details like prices, ingredients and discounts
  • Do stock reassortment of products stocks and merchandising
  • Ensure all areas are clean and equipment is sterilized before use
  • Demonstrate a high level of creative and technical expertise
  • Good communication skills in French & English
  • Excellent people skills
  • A team player with a charismatic personality
  • Manage stocks rotation and stock on hand through regular count

APPLY

Warehouse Support Officer Submission Deadline : 30-Nov-2023

Responsibilities

  • Print daily STV & DTD (Store to Van and Door to Door)
  • Following up and updating of Checklist ADV
  • Input of FDR (Feuille de route) in Excel format
  • Log STV & DTD in follow up Logbook for distribution to Storekeepers
  • Time recording of Pick Slips and final invoice done by OM
  • Receive and tally FDR prior sending to Accounts Dept
  • KPI with OM on different subjects : exceptions / errors on invoices etc.
  • HR data for transport and warehousing : Overtime reports / transport allowances communication / attendances
  • KPI for Warehouse (Completion of first 4 priorities, Damage & Brokens , Reception , Errors upon preparation of Orders , errors after verification in Loading Bay)
  • KPI for Distribution (Delivery Success Rate , Damage & Broken upon delivery , Delivery Errors , Returns)
  • Advise potential risks & gain for Grays
  • Assist Team Leader / Supervisor in the implementation of KPIs and Quality Procedures
  • Release Pickings and do receiving when required
  • Act as backup/replacement to Distribution Assistant whenever necessary.

Education/Competence

  • Minimum of 5 years’ proven experience in Warehouse Operations
  • Good communication and organizational skills to meet tight deadlines
  • Proactive and flexible with a customer-oriented attitude
  • Capability to multi-task and work under tight deadlines.
  • Have a methodical approach with attention to detail and be able to quickly assess and act on changing priorities
  • Quick learning ability to new systems and operational procedures
  • Ability to solve problems and work independently and as a member of a team
  • Holds at least a Diploma in Warehouse Management or any equivalent qualification.
  • Excellent MS office skills (Word, Excel and Outlook)
  • Ability to work odds hour, weekends and Public Holidays
  • Excellent analytical, problem solving and organizational skills
  • Having good communication and interpersonal skills.

APPLY

Merchandiser - Traditional Trade Submission Deadline : 30-Dec-2023

Duties

  • Carry out on trade visits as per route planning on a daily basis.
  • Replenish and rotate stocks on shelves, display, till points any other related secondary locations on a FEFO (First-expiry-first-out) basis.
  • Ensure cleanliness of products & displays at all times.
  • Monitor consumption dates on perishable items and send prompt feedback as from 2 months before expiry / best before dates.
  • Ensure that the merchandise is displayed appropriately with proper signage, price tags and favourable shelf placement. This includes special display setup, planogram execution, monitoring of facings.
  • Merchandise products as per standards established in the various commercial agreements/Brand guidelines and send prompt feedback for any unresolved issue/objection encountered.
  • Seize opportunities for better shelving of our products with the consent of the client’s shelf / departmental representative.
  • Maintaining in-store promotional materials are key tasks throughout promotional periods.
  • Maintaining and developing good customer relationships.
Requirements
  • SC/HSC
  • Valid motor vehicle driving licence
  • Able to work independently as well as within a team

APPLY

Procurement Lead Submission Deadline : 31-Dec-2023

 Responsibilities
  • Sourcing and supply of all Company’s purchases
  • Develop and implement purchasing strategies to meet business objectives and maximize value for the organization
  • Conduct market research to identify potential suppliers, negotiate contracts, and evaluate supplier performance
  • Benchmark items’ availability on market and best price.
  • Analyze items cost, freight, and quality before purchase
  • Monitor business and supply trends and take action to avoid out of stock or supplier failure
  • Collaborate with cross-functional teams to develop specifications and requirements for goods and services, and to ensure alignment with organizational needs
  • Monitor inventory levels to ensure adequate stock levels, and manage inventory control processes
  • Ensure minimum occurrence in terms of quality and time delivery of products
  • Establish and maintain relationships with suppliers, and manage supplier performance to ensure quality, delivery, and cost targets are met
  • Identify opportunities for process improvement and implement best practices to optimize procurement processes and enhance efficiency
  • Develop and maintain purchasing policies and procedures, and ensure compliance with relevant laws and regulations
Education and Experience Requirements

• Bachelor\\\\\\\'s degree in business, supply chain management, or a related field
• 5+ years of experience in purchasing or supply chain management
• Strong analytical, negotiation, and communication skills
• Good communication skills in English & French
 

APPLY

SALES REPRESENTATIVE HORECA Submission Deadline : 01-Dec-2023

Responsibilities

  • Manage client portfolio: monitor sales figures per Brand on a yearly and monthly basis, identify client’s needs and promote customer retention,
  • Monitor debtors, credit terms and limits within a sound risk assessment and seize available opportunities for development,
  • Plan, organise, implement on Trade activities followed by appropriate debrief & reporting according to company’s standards and guidelines,
  • Maintain profitability by using expenses efficiently and monitoring expenses,
  • Follow-up on deliveries returns and refunds and ensure that all customers are being visited as per scheduled route.
  • Report market activity to management,
  • Proactively establish and maintain effective working team relationships with all clients and support departments,
  • Supply Management with customer needs, problem investments, competitive activity and potential for new products and services,

Education/Competence

  • Degree in Business Administration or Marketing,
  • Relevant experience in sales, experience in HORECA channel would be an advantage,
  • Proficiency in Microsoft office tools (Word., Excel & PowerPoint),
  • Be a brand ambassador: strong sensitivity to the Company’s values and products,
  • Dynamic, service-minded, organized and team-spirit oriented,
  • Accountability, versatility and adaptability,
  • Excellent interpersonal and communication skills,
  • Ability to organize and prioritize tasks,
  • Be agile and demonstrate propensity to challenge the Status-Quo,

APPLY

PRODUCTION AND MAINTENANCE OFFICER Submission Deadline : 30-Nov-2023

Responsibilities
 
•Prepare and maintain production reports.
•Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement machines.
•Ensure adherence to production planning schedules set by the logistics and commercial departments.
•Assists in New Product Development and assess manufacturing and technical feasibility new products.
•Responsible to oversee and lead maintenance procedures of Grays. Inc Ltd.
•Manage relationships with contractors and service providers.
•Adhere to applicable Environmental, Health and Safety, Regulatory and Statutory Requirements.
•Promptly raise detected anomalies ( non-conformities) and near miss related to safety and health, environment and quality to the responsible supervisor or function Manager.

Education/Competence

•Degree in Electrical and Mechanical Engineering.
•At least 2 years relevant work experience in the Food & Beverage Manufacturing Sector.
•Excellent communication skills(both written and oral) and sound presentation skills

APPLY

QSE Coordinator Submission Deadline : 30-Nov-2023

  1. Drive the implementation and maintenance of an Integrated Management System (based on ISO 9001, ISO 14001 & ISO 45001).
  • Drafting of procedures, forms and work instructions.
  • Conduct the Review of the management system documentation after the implementation phase.
  • Monitor the implementation of Action Plan following internal and external audits.
  1. Drive the implementation and maintenance of a Food Management System (FSSC 22000).
  • Drafting of procedures, forms and work instructions.
  • Conduct the Review of the management system documentation after the implementation phase.
  1. Participate actively during internal audit and external audits (Both certification and Surveillance Audits).
  • Monitor the implementation of Action Plan following internal and external audits.
  • Organise and conduct Training and Awareness sessions on QSE implementation and maintenance within the organisation.
  • Participate actively in Management Review Meeting (QSE implementation) on a pre-determined basis.
  • Monitor Quality Control Inspection and record of non-conform products.

APPLY

Accounts Payable Assistant Submission Deadline : 30-Nov-2023

Key/Primary Responsibilities:
  • Verify that all local and foreign invoices have Purchase Orders and payments are approved by concerned Manager before processing.
  • Conversion of Purchase Order, verify that the distribution had been well input and send for approval to concern Manager
  • Process of payment with the proper supplier and amount paid as per invoice.
  • Run Local Purchase Order Report and query with concerned client for all opened orders with no invoice received
  • Request supplier for missing invoices as per reconciliation of statement and ensure that invoices are processed
  • Respond to supplier’s queries about payments
Education and Experience Requirements:
  •  ACCA or Diploma in Accounting and Finance
  • At least 1 year in similar position

APPLY

Casual Merchandiser Submission Deadline : 15-Dec-2023

RESPONSIBILITIES

  • Ensure efficient product facings, displays, cleanliness and stock rotations on shelves
  • Monitor consumption dates on perishable items and give feedback to Senior Merchandiser before expiry dates
  • Follow up on product deliveries
  • Maintain a good customer relationship
  • Report feedback from customers and clients
  • Respect Routes planning visits as per Senior Merchandisers set up
 

APPLY

CUSTOM DECLARANT TEAM LEADER Submission Deadline : 31-Dec-2023

Duties:
  • Prepare and process import and export documentation according to customs regulations, laws or procedures and input all declarations in the warehouse management system.
  • Responsible for accurate tariff classification, lodgment of shipments.
  • Responsible for calculation and processing duties and taxes to be paid.
  • Responsible to deal with AP team for all payment for landing charges/gate pass/tax and duties.
  • Ensure that all documents have correct information.
  • Process Food and drugs release (FDP).
  • Deal with MRA custom Officer for any queries and process entry on MNS for any extra attendance.
  • Coordinate customs clearance status with logistics team to ensure proper communication of information and timely delivery of each shipment.
  • Inform supply chain team when a potential demurrage or detention event could occur.
  • Set Clear team goals, delegate tasks and set deadlines & oversee day-to-day operation.
  • Ensure that all Reports are updated and circulated as required.
  • Actively participate and assist the Supply Chain Manager in development of new projects for the department 
Requirements:
  • Minimum 2 years relevant experience in clearing operations.
  • Higher School Certificate or diploma in customs related courses.
  • Good experience on HS Code

APPLY

Delivery Driver Submission Deadline : 15-Dec-2023

Responsibilities:

  •  Responsible of security of the vehicle including labour, goods and money.
  •  Responsible of stock in vehicle,
  •  Ensure products received from stores or returned to stores match the authorized documentation including proper cross verification in loading bay.
  •  Deliver and return of goods as per instruction & documentation.
  •  Ensure documents (Invoices/Credit notes) are signed and returned to grays within 24h
  •  Responsible of collecting cash/cheques as per invoice delivered.
  •  Responsible for deposit of cash/cheque to cashier or safety box same
  •  Regular checks before departure to be updated in drivers check list: responsible for inspecting the vehicles for mechanical items or issues relating to safe operation.
  •  Responsible for the house keeping (cleaning) of the vehicle
  •  Ensuring goods are safely secured.
  •  Stack boxes in an upright manner to ensure safety during transport.
  •  Store lorry cleaning and maintenance equipment and tools in a safe place.
  • Make-certain that all paperwork accompanying goods is complete.
  •  Record number of boxes loaded and their contents.
  •  Map best possible routes prior to setting out.
  •  Monitor road, traffic and weather conditions and take alternate routes where required.
  •  Deliver goods to their destinations and take customers’ signatures and name on Invoices.

EXPERIENCE

  • A valid goods vehicle driving license is required
  • Recent certificate of morality
  • Minimum of three years’ experience as Lorry driver
  • Good verbal communication skills
  • Can work extended hours during peak season
  • Can read English & French
  • Must be able to submit written daily reports

ADDITIONAL SKILLS

  •  Aware of Health & Safety hazards
  • Proactive
  • Excellent eyesight
  • Rigorous and meticulous

APPLY

IT SUPPORT TECHNICIAN Submission Deadline : 30-Dec-2023

Responsibilities

  • Install and configure software and computer systems
  • Troubleshoot and resolve issues with software or hardware.
  • Walk colleagues or clients through steps to help them resolve their technical problems
  • Share and update procedures and reports about technical support to the entire organization
  • Analyze records and logs to spot underlying trends and potential issues
  • Support the implementation of new solutions or applications
  • Establish accounts for new users and assist with password or login problems
  • Test, evaluate, and make decisions about new technology for the business
  • Provide after hours on-call support (rotating shift)
  • Monitor and assigned trouble tickets within IT Helpdesk

Education/Experience

  • Diploma or Degree in IT, Computer Science or related field
  • At least 2 years’ experience in a similar position
  • In depth knowledge of Windows 10, /11, Mac, Microsoft Office 365, Basic Networking etc
  • Knowledge of enterprise productivity software packages
  • Excellent customer service skills
  • Valid driving license with car
  • Fluent in French and English (written and spoken)

APPLY

Wine & Spirits Sales Representative Submission Deadline : 28-Dec-2023

Responsibilities

  • Advise, sell and promote Products in our Retail Shop of Phoenix and Mahogany
  • Provide excellent customer service and advise Management of customer feedback
  • ncrease sales through dynamic selling approach
  • Manage stocks rotation and stock on hand through regular counts
  • Develop animation and follow up on sales promotions
  • Present the Products in line with the uniqueness of the brand
  • Make the sales outlet look attractive and pleasant
  • Follow up on VIP clients and handle administrative tasks
  • Support shop operations, policies, and procedures

Competencies

  • Wine Product knowledge and experience in sales
  • Fluency in French and English
  • Knowledge in Microsoft Office tools
  • Dynamic, charismatic, and team-spirit oriented person

APPLY

Commercial Administrative Assistant Submission Deadline : 28-Dec-2023

  • Responsible to compile and develop various sales analysis\' reports and dashboards for key people of tthe commercial and Sles Business Units (BU)
  • Monitors monthly follow-up with Sales Representatives on submission of debtor\'s reports
  • Responsible to work with the Account department for the payments and settlements of client\'s accounts
  • verifies and maintaons accurately all sales and marketing costs incurred by Business Unit. (BU)
  • Assists to draft and solidify agreements, business contracts and other legal documents as and when required
  • identifies opportunities for continous process improvements and purpose innovative solutions
  • Ensures that documents are drafted and reviewwed consistently up to Gray\'s Standard in a timely manner
  • Assits the BU Manager in daily operations for the proper ruling and running of the business unit.
  • Good knowledge of Excel

APPLY

IT Support Technician Submission Deadline : 28-Dec-2023

Responsibilities

  • Install and configure software and computer systems
  • Troubleshoot and resolve issues with software or hardware.
  • Walk colleagues or clients through steps to help them resolve their technical problems
  • Share and update procedures and reports about technical support to the entire organization
  • Analyze records and logs to spot underlying trends and potential issues
  • Support the implementation of new solutions or applications
  • Establish accounts for new users and assist with password or login problems
  • Test, evaluate, and make decisions about new technology for the business
  • Provide after hours on-call support (rotating shift)
  • Monitor and assigned trouble tickets within IT Helpdesk

Education/Experience

  • Diploma or Degree in IT, Computer Science or related field
  • At least 2 years’ experience in a similar position
  • In depth knowledge of Windows 10, /11, Mac, Microsoft Office 365, Basic Networking etc
  • Knowledge of enterprise productivity software packages
  • Excellent customer service skills
  • Valid driving license with car
  • Fluent in French and English (written and spoken)

 


APPLY

HORECA- Key Accounts Representative Submission Deadline : 28-Dec-2023

Responsibilities

  • Responsible for developing Business Plan & Sales strategy for HORECA department to achieve growth in Market share, Volume & revenue while ensuring profitability in line with the set Objectives.
  • Assist Management in Strategy formulation within the HORECA Channel and any other related business development projects,
  • Built up and management of HORECA projects throughout their life cycles in view of enhancing business opportunities,
  • Manage client portfolio: negotiate and follow up Commercial deals,
  • Monitor sales & Forecasts and enhance customer relationship management,
  • Analyzing competition market scenario, market behavior pattern & reporting the same to senior management to develop action plans.
  • Maintain records of contracts, marketing activities, 
  • Ensure at least 70% of working hours are spent on the field for performance Reviews,
  • Organise Blitz actions, participate and report on each campaign
  • People Management - Assist recruitment, propose incentive plans to maintain staff motivation and take disciplinary actions whenever required,

Education/Competence

  • Bachelor degree in business administration or equivalent qualification,
  • More than 5 years experience in sales, or experience in Spirits/Beverage or a similar FMCG category,
  • Technical knowledge in Wines & Spirits,
  • Demonstrate a high degree of professionalism and leadership,
  • Portray Agility and adaptability to changes,
  • Ability to maintain good work relationship with a strong sense of team collaboration
  • Adopt a business-oriented and entrepreneurship mindset with a pro-active attitude

APPLY
Drop your CV here !