Careers Opportunities

Responsibilities and Experience

• Provide a welcoming, inspirational and personalized in-store experience
• Create loyalty and increase demand through dynamic selling approach
• Create impact with product demonstration and in-store events
• Manage stocks rotation and stock on hand through regular count
• Provide various face and body treatments to client
• Present, promote and sell a wide range of beauty products, including cosmetics, makeup, perfumes and skin care creams
• Conduct skin analyses, giving massage treatments, manicure, pedicure and using temporary and permanent hair removal techniques
• Ensure all areas are clean and equipment is sterilized before use
• Ensure that the store always achieves a high standards of visual merchandising
• Demonstrates learning agility and adaptability to changing needs and demands
• Actively report on day to day operations and customer feedback
• Make-up artistry, therapist and/or previous retail make up experience
• Demonstrate a high level of creative and technical expertise
• Good communication skills in French & English
• Excellent people skills
• A team player with a charismatic personality

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Responsibilities

• Identify and secure new export opportunities for rum and other Grays brands in targeted markets.
• Develop and execute market entry strategies for new countries and regions.
• Manage the full sales cycle from prospecting to closing, including pricing, contract negotiation, and post-sales support.
• Close Management of stock inventory.
• Maintain and grow relationships with new distributors, importers, and B2B clients.
• Conduct regular international visits on emerging markets to clients, trade shows, and market tours to strengthen partnerships and assess market conditions.
• Monitor competitor activity and pricing in international markets to ensure competitiveness.
• Manage customers orders from PO to delivery and ensure of a smooth process till payment in bank.
• Coordinate closely with logistics, finance, and production teams to ensure timely delivery and fulfilment of export orders.
• Work with marketing to develop country-specific promotional strategies and campaigns.
• Ensure compliance with international trade regulations and documentation for each market.
• Prepare regular sales forecasts and performance reports by market.
• Provide feedback and insights for annual sales planning and budgeting.
• Contribute to the global brand strategy with market intelligence and on-the-ground insights.

Education and Experience Requirements

• 5+ years of international commercial experience in the spirits, wine, or FMCG industry with a focus on exports.
• Able to work independently as well as within a team.
• Bachelor’s degree in Business, International Trade, Marketing, or related field.
• Strong network of distributors or agents in the spirits category is a plus.
• Proven track record in developing new markets and growing export sales.

Personal Competences

• Strong communication, negotiation, and interpersonal skills.
• Commercially driven with an entrepreneurial mindset.
• Highly organized, self-motivated, and proactive.
• Strategic thinker with a solution-oriented approach.
• Quick to identify opportunities and make sound decisions.
• Dynamic, positive, and professional attitude.
• Accountable, adaptable, and versatile.
• Able to prioritize, delegate, and manage multiple tasks effectively.
• Willingness to travel internationally.

Others

• Strong collaboration with Supply Chain, Finance Team, Distillery

*Terra Group is an equal opportunity employer, commited to diversity and inclusion for all individuals.

Key Responsibilities

Vehicle & Delivery Management

• Ensure the security of the vehicle, goods, cash, and passengers at all times.
• Deliver and return goods according to instructions and documentation.
• Verify that products received or returned match authorized documentation, including cross-verification in loading bays.
• Collect cash/cheques as per invoices and ensure same-day deposits; amounts above Rs 50,000 must be deposited directly in the bank immediately.
• Ensure all invoices and credit notes are signed and returned to Grays within 24 hours.
• Optimize routes, minimize overtime, and help respect target departure times.
• Transport finished goods safely between manufacturing plants, retail, and distribution centers.
• Inspect vehicles regularly for mechanical issues and safe operation.
• Ensure proper housekeeping, loading, and securing of goods in the vehicle.
• Maintain a driver’s logbook, noting departure/arrival times, client stops, and any abnormalities.

Vehicle Responsibility

• Ensure proper maintenance, servicing, and cleanliness of the vehicle.
• Keep all official vehicle documents up to date (fitness, insurance, etc.) and liaise with superiors for renewals.
• Permit only authorized personnel to drive or ride in the vehicle.
• Park the vehicle safely at night according to company rules and hand over keys to security.
• Immediately report any accidents, breakdowns, or irregularities to management.

Environment, Health & Safety

• Adhere to Environmental, Health, Safety, and regulatory requirements.
• Comply with company QSE procedures and promptly report any safety, quality, or environmental anomalies.

Qualifications & Requirements

• Valid Goods Vehicle driving license.
• Minimum School Certificate.
• Good verbal communication skills in English, French, and Creole.
• Proactive, meticulous, and detail-oriented.
• Excellent eyesight and awareness of Health & Safety hazards.
• Ability to work extended hours during peak season.

Experience

• Minimum of 3 years’ experience as a Goods Vehicle Driver.

Responsibilities :

• Carry out on trade visits as per route planning on a daily basis.
• Replenish and rotate stocks on shelves, display, till points any other related secondary locations on a FEFO (First-expiry-first-out) basis.
• Monitor consumption dates on perishable items and send prompt feedback as from 2 months before expiry / best before dates.
• Ensure that the merchandise is displayed appropriately with proper signage, price tags and favourable shelf placement. This includes special display setup, planogram execution, monitoring of facings.
• Seize opportunities for better shelving of our products with the consent of the client’s shelf / departmental representative.
• Monitoring inventory levels & record stock levels on the Salesforce Automation (SFA) App timeously. 

Responsibilities

•Do regular Competitors Analysis (Prices, Animations, Shops etc).

•Compile and prepare statistical reports, presentations, and data analysis when required.

•Look after Product database and keep it up to date. Registration process.

•Organize meetings and plannings for the BU, write minutes of meeting and help for presentations as and when required.

•Assist and follow as and when required on drafting of important documents (Commercial deals, contracts/agreements).

•Prepare Purchase Requisition and PO / payments follow up.

•Assist in keeping the instore Visual Merchandising up to date (production of merchandising items).

•Assist in the organization of events and brand activations.

•Assist in the good running of new projects.

•Assist the marketing officer in respecting and following the budget

Education/ Qualification & Competencies

•Relevant University Degree in Business Administration or Marketing.

•Excellent Knowledge in Microsoft Excel and PowerPoint.

•Excellent communication skills (both written and oral) and sound presentation skills.

•Excellent computer and organizational skills.

•Accountability, versatility and adaptability.

•Positive, professional, and energetic attitude.

•Demonstrate the ability to influence activities outside direct area of control.

•Ability to  plan, lead and manage daily activities.

•Ability to meet demanding deadlines.                                                                                                                                                                                     

•Ability to handle conflict.

•Ability to perform under pressure

*Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Job Description

Key / Primary Responsibilities

Event Planning Support

• Assist in the preparation and maintenance of event plans, timelines, run sheets, and operational checklists.
• Support the Events Team in coordinating event requirements from planning through to execution.

Logistics Coordination

• Assist in coordinating event logistics, including transportation, catering, equipment, venue setup, and breakdown.
• Ensure all point-of-sale materials, branding assets, and signage are prepared, delivered, and installed on time.

Vendor & Partner Communication

• Liaise with vendors, suppliers, and service providers to confirm bookings and support smooth delivery of services.
• Act as a key point of contact for guests, suppliers, and staff during event execution.

Administrative Support

• Maintain accurate and up-to-date event documentation, including internal invoices, purchase records, and external client payments.
• Support payroll coordination for internal and external event staff when required.
• Respond to internal and external queries within 48 hours.
• Ensure all events are correctly registered and booked through the designated Google Form system.

Post-Event Follow-Up

• Assist in collecting feedback from clients, guests, and stakeholders following events.
• Support the preparation of post-event reports and evaluations.
• Contribute to identifying learnings and improvements for future events.

On-Site Event Support & Team Collaboration

• Provide hands-on support during events, including setup, coordination, and troubleshooting.
• Work closely with the Events and Delivery Teams to ensure smooth execution aligned with brand standards and objectives.
• Be available to support events outside of standard working hours when required.

Requirements – Education, Experience & Skills

• Degree or diploma in Events Management, Hospitality Management, Marketing, or a related field.
• Some previous exposure to events, hospitality, or coordination roles is advantageous (internships included).
• Strong organizational and time management skills with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently, take initiative, and meet deadlines.
• Positive, proactive, and solution-oriented mindset.
• Strong interpersonal skills and a willingness to engage with clients, suppliers, and teams.
• Creative mindset with an interest in contributing ideas to event concepts and execution.

Additional Requirements

• A valid driving licence is mandatory.
• Access to a personal vehicle is strongly preferred (due to event logistics and transport requirements).
• Willingness to work outside of standard business hours, including evenings, weekends, and public holidays when events take place.
• Time off in lieu (TOIL) will be granted for approved additional hours worked.
• Must be comfortable working in a fast-paced, operational, and sometimes physically active environment.

*Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Job Description

Key Responsibilities

Ø  Customer Relationship

• Provide outstanding customer service:
• Follow-up on deliveries returns and refunds (Order taking done by Retail Sales Merchandisers). Client’s stock levels remain Senior Sales Representative’s responsibility.
• Ensure that all customers are being visited as per scheduled route
• Be solution provided to handle clients’ complaints within 24 hours.
• Responsible for focusing on the acquisition and retention of clients.

Ø  Account management:

• Manage client portfolio: monitor sales figures per Brand on a yearly and monthly basis, identify client’s needs

(i) Ensure Listing of actual and new item lines within product portfolio.

(ii) Monitor debtors, credit terms and limits within a sound risk assessment.

(iii) Identify and seize opportunities available for business development

(iv) Monitor merchandising: visibility and respect of clauses as per deal and trade visits reports from Management.

(v) Plan, organise, implement end-of-month and one-offs promotions followed by appropriate debrief & Reporting according to company’s standards and guidelines.

(vi) Respect all sales procedures and processes as set by the Management.

• Follow up Trade Activations on the floor as per standards / Guidelines from Brand Manager in terms of planograms.

Maintain profitability by using expenses efficiently and monitoring expenses (discount, advertising/donation, vehicle and petrol usage)

Secondary Responsibilities:

• Report market activity to management.
• Demonstrate team spirit and commitment towards company objectives, team members including Trade Marketers, merchandisers and any other stakeholder involved in the selling process.

Qualification /Experience required

• HSC or Diploma in Commercial
• At least 3 years’ experience in similar position
• Proficiency in Microsoft office tools (Word, Excel, Powerpoint)
• Excellent speaking and writing skills (English and French)

Personal Competences

• Accountable in decision making.
• Develop outstanding relationships with customers for partnerships
• ·        Be analytical & solution-driven (Ability to develop strategies, set marketing actions and apply commercial techniques (promotions, animations, highlight products: TG, podium, prospectus)
• Ability to work independently as well as within a team.
• Have good interpersonal skills and able to communicate well with others. 

Key Responsibilities

HR Administration & Compliance

• Prepare employment contracts, HR letters, onboarding documents, ESS credentials, and job descriptions.
• Ensure HR processes comply with labour laws and internal policies.
• Schedule probation reviews and support HR process improvements.

Recruitment & Onboarding

• May assist recruitment for operational and staff roles.
• Screen CVs, conduct initial interviews, and coordinate hiring processes.
• Arrange interviews, conduct reference checks, and prepare job offers.
• Support induction and onboarding sessions.

Training & Development

• Process HRDC documentation (G1/G3) and training requests.
• Coordinate training sessions and follow up on evaluations.
• Maintain training records and monitor budgets.

Employee Records & Payroll Support

Maintain employee files and ensure complete documentation within onboarding timelines.

HR & Office Support

• Provide reception and administrative support when required.
• Assist in welfare activities and HR projects.

Education Requirements

• Degree in Human Resources Management or related field.
• Good knowledge of labour laws and HR practices.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.

\"Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.\"

Key/Primary Responsibilities

Application Support & Maintenance

• Provide day-to-day technical support for business applications and end users.
• Troubleshoot and resolve issues related to POS systems, Oracle Fusion ERP, Oracle APEX applications, and integrated platforms.
• Manage application releases, upgrades, patches, and enhancements.
• Monitor system performance and ensure operational continuity.
• Perform root cause analysis and implement preventive measures to reduce recurring incidents.

Development & Integration

• Develop, maintain, and optimize backend processes, APIs, database objects, and system interfaces.
• Support integrations between POS systems, Oracle APEX, Oracle Fusion ERP and third-party applications.
• Design and implement solutions using PL/SQL, C#, REST APIs, SOAP services, and other integration technologies.
• Participate in business process automation and digital transformation initiatives.
• Ensure data consistency and integrity across integrated systems.

Reporting & Data Management

• Design, develop, and maintain operational and management reports.
• Develop and support dashboards using Power BI and other reporting tools.
• Analyze business data and provide actionable insights to stakeholders.
• Ensure data accuracy, synchronization, and reporting consistency across systems.

Project Coordination

• Coordinate with business users, vendors, Oracle representatives, and external stakeholders.
• Gather and analyze business requirements and translate them into technical solutions.
• Support system testing, deployment, change management, and user acceptance testing.
• Participate in ERP enhancement projects and process improvement initiatives.

User & Operational Support

• Respond to user queries and technical incidents within agreed service levels.
• Conduct user training and knowledge-sharing sessions.
• Develop and maintain user guides, technical documentation, and operational procedures.
• Assist departments in optimizing business processes and system utilization.

Infrastructure & Administration

• Support Oracle APEX server administration and environment management.
• Assist with Oracle licensing, audits, compliance activities, and vendor interactions.
• Monitor interfaces, scheduled jobs, and data synchronization processes.
• Maintain system documentation and technical standards.

 Requirements:

• Bachelor\'s Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or related field.
• Minimum 5 years\' experience supporting Oracle Fusion ERP environments.
• Strong knowledge of Oracle Fusion ERP, Oracle APEX, Oracle Database, SQL, and PL/SQL.
• Experience with REST/SOAP APIs, system integrations, and reporting tools such as Power BI and OBIEE.
• Experience in .NET/C# development is an advantage.
• Exposure to Retail, Distribution, Manufacturing, or FMCG environments will be an asset.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Customer-focused with a proactive approach to continuous improvement.
• Ability to manage multiple priorities and work effectively within cross-functional teams.

\"Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.\"

Key Responsibilities

Strategic Digital Marketing Support

• Assist in the development and implementation of digital marketing strategies aligned with brand and business objectives
• Support campaign planning across:
  • Websites & e-commerce
  • Email marketing
  • Online advertising
  • Social media and community growth
• Contribute insights based on performance data, market trends, and user behaviour
• Ensure consistent brand messaging across all digital touchpoints

Website & E-commerce Management

• Manage and maintain a portfolio of showcase and e-commerce websites
• Ensure websites are:
  • Fast, secure, responsive, and user-friendly
  • Optimised for conversion and SEO best practices
• Coordinate updates to content, visuals, landing pages, and product pages
• Monitor website performance (traffic, bounce rate, conversion rate, sales funnel)
• Work closely with designers and developers when required
• Identify UX pain points and propose continuous improvements

User Experience (UX) & Conversion Optimisation

SEO (Search Engine Optimisation)

Email Marketing & Marketing Automation

• Plan, create, and manage email campaigns:
  • Newsletters
  • Promotional and product launches
  • Automated flows (welcome, abandoned cart, re-engagement)
• Segment audiences and personalise communications

Online Advertising (Paid Media)

• Plan, execute, and optimise online ad campaigns:
  • Google Ads (Search, Display, Shopping)
  • Social media ads (Meta, TikTok, etc.)
• Manage budgets and ROI

Social Media & Community Management

• Manage social media accounts across relevant platforms
• Plan and publish content calendars aligned with brand strategy
• Engage with the community:
  • Respond to comments, messages, and reviews
  • Build relationships with followers and customers
• Collaborate on influencer or partnership activations if relevant

Content Creation & Management

• Participate in content ideation, creation, and optimisation across:
  • Websites (landing pages, product pages, blogs)
  • Email campaigns
  • Social media content
  • Paid ad creatives
• Collaborate with internal teams or external creatives on visuals, copy, and storytelling
• Optimise content for SEO, UX, and conversion
• Maintain content calendars aligned with marketing campaigns and launches

Reporting & Performance Tracking

• Track and report on KPIs across:
  • Website performance
  • SEO
  • Email marketing
  • Paid ads
  • Social media engagement and growth
• Use data to guide decisions and optimisation

Required Skills & Experience

Technical & Marketing Skills

• Proven experience managing websites and e-commerce platforms
• Strong understanding of UX/UI principles and conversion optimisation
• Solid SEO expertise (technical, on-page, content-driven)
• Hands-on experience with email marketing tools and automation
• Experience managing online advertising campaigns (Google Ads, Meta Ads)
• Social media management and community engagement experience
• Proficiency with analytics tools (Google Analytics, Search Console, ad dashboards)

Soft Skills

• Strong analytical and problem-solving mindset
• Highly organised with strong attention to detail
• Creative thinker with a performance-driven approach
• Excellent communication and copywriting skills
• Ability to manage multiple brands and platforms simultaneously
• Proactive, autonomous, and solution-oriented

Profile We’re Looking For

• 4-6 years experience in digital marketing or related roles
• Experience managing both content and performance marketing
• Comfortable switching between strategy and execution
• Passionate about digital trends, UX, and online growth
• Experience in e-commerce or multi-brand environments is a strong plus