Careers Opportunities

• Carry out on trade visits as per route planning on a daily basis.
• Replenish and rotate stocks on shelves, display, till points any other related secondary locations on a FEFO (First-expiry-first-out) basis.
• Ensure cleanliness of products & displays at all times.
• Monitor consumption dates on perishable items and send prompt feedback as from 2 months before expiry / best before dates.
• Ensure that the merchandise is displayed appropriately with proper signage, price tags and favourable shelf placement. This includes special display setup, planogram execution, monitoring of facings.
• Merchandise products as per standards established in the various commercial agreements/Brand guidelines and send prompt feedback for any unresolved issue/objection encountered.
• Seize opportunities for better shelving of our products with the consent of the client’s shelf / departmental representative.
• Maintaining in-store promotional materials are key tasks throughout promotional periods.
• Maintaining and developing good customer relationships.

We are looking for a creative and hands-on Content Creator with 3–4 years of experience to join our team. If you enjoy storytelling, creating engaging social media content, and working in a dynamic environment, we’d love to hear from you.

Working across multiple brands and business units, you’ll create content for a wide range of products and campaigns, offering variety and exciting creative opportunities every day.

Key Responsibilities

• Create engaging photo and video content for digital and social media platforms.
• Conceptualise, plan, shoot, and edit videos, short-form videos and Reelsfor our social media portfolio.
• Capture content on location and support shoots when required.
• Collaborate with the creative team to develop content ideas.
• Ensure content aligns with brand guidelines and campaign objectives.

Requirements

• Degree holder in Multimedia design or equivalent certification.
• 3–4 years of experience in content creation or a similar role.
• Proficient in video editing software (Adobe Premiere Pro,Adobe AfterEffects, DaVinci Resolve, Final CutPro, or similar).
• Confident shooting and producing social media content independently.
• Comfortable with on-location shoots and flexible when required.
• Strong eye for storytelling, composition, and current content trends.
• Organised, adaptable, and able to manage multiple projects.
• Eager to learn, take initiative, and work collaboratively.

Responsibilities:

• Retain existing customers by building strong, long-term relationships and ensuring their needs are consistently met.
• Manage and develop the client portfolio by monitoring sales performance, understanding client needs, and identifying opportunities for growth with a focus on strategic brands and new product lines.
• Maintain healthy debtor accounts by monitoring credit terms, limits and risk.
• Ensure effective merchandising and brand visibility in line with agreed trade terms while planning and implementing on-trade activities, conducting regular trade visits and providing proper reporting and follow-up in accordance with company standards.
• Maintain profitability through efficient control of expenses, including discounts, advertising, donations, vehicle and fuel usage.
• Provide excellent customer service by following up on deliveries, returns and refunds while ensuring client stock levels are properly monitored.
• Ensure all customers are visited according to the scheduled route and maintain regular engagement with the client base.
• Proactively identify potential issues and provide effective solutions to customer concerns and complaints.
• Monitor and report relevant market activities, customer feedback and business opportunities to management.
• Demonstrate strong team spirit and commitment to company objectives while working collaboratively with Trade Marketers, Merchandisers and other stakeholders involved in the sales process.

Education, Experience and Personal Competences Requirements:

• Degree in Business Administration or Marketing + relevant experience in Sales function
• Microsoft Office skills (especially Excel & PowerPoint)
• Fluent in English, French and Creole
• Be a brand ambassador: strong sensitivity to the Company\\\'s values and products
• Dynamic, service-minded, organized and team-spirit oriented
• Positive, professional, and energetic attitude
• Accountability, versatility and adaptability
• Excellent interpersonal skills
• Ability to organize and prioritize tasks
• Commercial temperament and a taste for challenge
• Be agile and demonstrate propensity to challenge the Status-Quo

Key Responsibilities:

• Promote and sell New Grove Distillery’s rum and spirits while delivering an exceptional customer experience.
• Engage customers, understand their preferences and recommend products suited to their needs.
• Represent the New Grove brand by sharing its heritage, quality and Mauritian origin.
• Conduct product tastings and demonstrations to engage customers and drive sales.
• Achieve sales targets and contribute to increasing sales and average basket value.
• Maintain excellent merchandising, product availability, stock rotation and presentation standards.
• Monitor competitor activities and identify new sales opportunities.
• Ensure exclusive representation of New Grove Distillery at the assigned Duty-Free stand.

Education and Experience Requirements & Personal Competences

• Minimum 2 years’ experience in sales.
• HSC required; a Diploma in Marketing/Sales is an advantage.
• Fluent in English, French and Creole.
• Passionate, dynamic, customer-focused and results-oriented.
• Strong communication and interpersonal skills.
• Willingness and flexibility to work shifts, weekends, public holidays and non-standard hours in line with Duty Free operations.
• Must be eligible to obtain and maintain the required DCA airport access permit/ASIC.
•  

Are you passionate about sales, customer service and premium spirits? Join Grays as a Airport Sales Representative and become a key Brand Ambassador for our rum portfolio within the Duty-Free environment.

“Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

Key Responsibilities:

• Execute merchandising plans in line with brand guidelines, planograms, category standards and contractual agreements.
• Ensure optimum product visibility through correct shelf placement, facing standards, POS materials and secondary displays.
• Monitor stock levels, out-of-stock situations and shelf availability, and take corrective actions where required.
• Coordinate and execute in-store activations, promotions and end-of-month campaigns.
• Build and maintain strong relationships with store personnel to improve brand presence and execution standards.
• Monitor competitor activities, pricing, promotions and visibility, and provide market intelligence insights.
• Ensure accurate and timely reporting through Salesforce Automation and other digital sales platforms.
• Collaborate with Sales, Marketing and Business Units to ensure effective execution of trade activities and brand initiatives.

Education and Experience Requirements & Personal Competences

• Diploma or Degree in Business Administration, Marketing or a related field.
• Experience in FMCG, merchandising, retail operations or field sales would be an advantage.
• Strong understanding of merchandising principles, planograms, category management and retail execution standards.
• Good working knowledge of Microsoft Office, particularly Excel and PowerPoint.
• Fluent in English, French and Creole.
• Strong communication and interpersonal skills.
• Strong sense of ownership, professionalism and accountability.
• Potential to coach colleagues and develop into a Team Leader role.

Are you passionate about retail excellence, merchandising and brand visibility? Join Grays as a Merchandising Specialist and play a key role in ensuring our brands stand out in the marketplace while contributing to business growth and customer satisfaction.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.

• Preparation of the Feuille de Route.
• Preparation Daily Distribution Log Sheet.
• Invoicing on Warehouse Management Systems for Pre-Selling, Door-to-Door, and Pick-Up orders.
• Verification of invoices for submission to the Accounts Department.
• Preparation of daily, weekly, and monthly reports.
• End-of-Month Closing.
• Processing of Store-to Van & Van-to-Store, Cancellations, and Re-Invoices for the DP and Cosmetics Departments.
• Providing backup support to the Pharmacy Admin and Duty-Paid Admin.

Job Description

Job Description